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Color Set
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67'695 Verifizierte Kundenbewertungen |
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Not what I wanted.The mixture was gray and didn't change my color or cover my gray. I wanted a light blonde color and only got a few places where my own color was lightened. The white areas of my hair are still very white. It did however soften my hair which was a pleasant surprise. Will try one more time if they remix it for me for free. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenAlthea- We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
After just reading reviewsI thought I was doing something wrong but other people are saying that their hair felt sticky. I washed it with all the shampoo enclosed and still couldn't dry it. I used baby shampoo and the color stayed in. I called and spoke to someone and last week I saw that I was due and it was mailed out, been waiting and now it says automatic delivery cancelled? I didn't cancel. I asked about a leave in conditioner and that was last time I spoke with you. Now I just can't wait. Good product except for the sticky feeling I got about half the time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLisa- We’re sorry that your color application left your hair feeling gummy. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Too blondeIt is too blonde. We should try an Ashier color but we need to go back a little darker. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJeannie- Thank you for your feedback. One unique benefit of our service is that we can easily adjust your formulation based on your comments. We're always looking to improve our service and products, and truly value everything our clients say. |
ColorColor was ok, but didn't cover Gray well. It has a lot of unpleasant odor and my scalp was very itchy for several days after using the product. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCarolyn- We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Great shadeThe mixologist did a perfect job, correcting my choice. I might go for a more chocolate shade later, but the current one is beautiful. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love itIt is exactly the color I wanted to achieve. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love this product!eSalon is the best hair color ever! The color is great and it's easy to use. My hair looks awesome. Thank you eSalon! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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True color. Easy to use.Color is consistently perfect. Lots of shine and soft feel. Lots of compliments. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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VERY GOOD PRODUCTI was delightfully surprised at the color match of my first order. Never colored my hair, just used shampoo with color in it. The color I was sent was perfect. It really looks natural and it was very easy to apply. I have short hair, so I only used 1/2 the product. Will save for the next treatment. All in all I was extremely happy with the product and the service. Will order again. Thanks Heather 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Very pleasedLove the product and how it covers all my gray hair! I've had more compliments on my health hair than I ever have in my life 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |