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Color Set
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67'642 Avis clients vérifiés |
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Perfect ColorI was nervous this being my first time. The color came out awesome and matched my current color perfectly. It also did a great job covering my greys. I also noticed that it did not burn my scalp as much as the color at the salon. Thanks to Mindy for whipping up a perfect batch. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Works with youI sent in pictures of my hair & some issues I was having and they fixed everything perfectly! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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colour setUnfortunately, the colour you sent me did not take at all. I first carried out a strand test, which showed no change in colour. Then I tried another on a different part of my hair, leaving it on for much longer to see if it would take at all, but there was no result whatsoever. Can you please let me know why that may have happened? regards, Silvi 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Silvi! We are sorry to hear your color didn't take. Please check your emails, we got back to you. |
Poor poor qualityDiscontinuing my future order seems impossible. This is a scam and fraud. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsTherese - We truly apologize that you are having trouble turning your Plan off. We have reached out to you via email to see what we can do about remedying this situation. |
Did you change the ingredients? Strong smell/harsh chemicals...unusableI am so sorry and saddened to have to write this review...I have had only good experiences with esalon for several years, now..is there a new mix of chemicals in my recent order? This blend has a much stronger smell of chemicals and when I applied it t my skin in immediately became irritated. I can not use it. Please let me know if you have changed anything and how we can resolve this. Thank you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBeth- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Farbe nicht geeignet, brennt Und schmerztViel zu dunkel, auf der Haut nach 4 Tagen nicht entfernbar, auf der Kopfhaut beim Auftragen Brennen, es sind nach 2 Wochen noch Krusten auf der Kopfhaut und rote Stellen, nicht zu empfehlen. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLy Zimmer - Es tut uns wirklich sehr leid, dass Sie eine allergische Reaktion erlebt haben, die möglicherweise durch unsere Haarfarbe ausgelöst wurde. Ihre Zufriedenheit steht für uns an erster Stelle. Das garantieren wir. Gern möchten wir zusammen mit Ihnen an einer Lösung arbeiten und so Ihre Farbwünsche zu 100 % zu erfüllen. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Not enough coverageResults are not worth the money. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSukhwinder - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Didn't cover my grey for longTwo weeks and the grey was showing. Also made my scalp itchy. I have cancelled my order, but still you have processed it and it's on it's way. I will now have to find a blonde and gift them the kit as I have had to return to my hairdresser for her to sort my hair out, plus the pharmacy to sort out my itchy scalp. Lesson learnt leave your hair to the professionals. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Debra! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |
LOVE the convenienceJust wanted to tell you again how much I love my hair color. I love the convenience that mail delivery makes. I don't have to go to the store to discover they don't have my color that day. I like the ability to change the frequency of my orders. I was just checking today to see when my next delivery will be and it is right on schedule. LOVE your services!!! 4 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Like it!When I first tried eSalon products, I was surprised by how accurately the experts mixed the color according to my preferences. Additionally, the quality of the products is impressive. I hope to continue being satisfied in the future. 6 sur 7 personnes ont trouvé cet avis utile. Et vous ? |