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Color Set
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67'815 Avis clients vérifiés |
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Too much redI would like to see the mahogany and lighter tone 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLori - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Terrible productOne use and my hair felt like straw! Also a very unpleasant smell. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLorraine - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Ni me gustoPinte mi cabello con el tinte que recibí y mis canas todavía están, no se pintaron 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Raquel: Lo sentimos mucho. Revisa tus emails, te acabamos de escribir para poder ayudarte. |
Watch out . They place you on a reorder time and send it out.This is a scam order trick to keep your money and you do not even know it. Just go to a salon or drug stone instead. They charge $34.51 for the "supposed order. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAnne - We’re truly sorry that our service did not meet your expectations. We take our clients' feedback to heart and have reached out to you via email. Keep an eye on your inbox for more details. |
You mismatched a colorHey guys, your colorist did a horrible job. You sent me a much lighter color and completely wrong shade than my original color. I am very dissatisfied with your try! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsOksana- We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
didn’t dye my hairit didn’t dye my hair at all after following all instructions - last color i did from y’all was awesome, but my hair is still just red 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLily - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
No gray coverageDidn't cover my gray at all. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRegina - We’re sorry to hear that your hair color is not covering greys as expected. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Got order I don't wantThis was charged without my consent still trying to organise return, do not recommend I have posted on Facebook advising people not to fall for this scam. Sent a mail saying do not deliver 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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not happy with the quality of the productwhite hair visible already after the second wash 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Vera! We are sorry to hear your greys weren't fully covered. Please check your emails, we got back to you to help you further. |
Waste of time!This hair dye was supposed to be a dark brown/purple color, which is what it looked like it would be after mixed and applied to my hair. Instead, it literally did nothing. I followed the directions provided, but all of the color washed out when it was time to rinse. Complete waste of time and money! I would not recommend! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKyra - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |