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Color Set
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67'695 Verifizierte Kundenbewertungen |
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Still not where I want it to beHello, As much as the gray coverage is awesome and lasts, the color when first applied is so bright red that it takes 4 or 5 washes before it is a color I am comfortable with. Please advise of your suggestions before sending my next order. Thank you, Nanette Massey 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNanette - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Love, love, loveI like the color, but still in love with purple hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Great productI love the product and customer service is great. I just think those on auto delivery should get free shipping. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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to darkthe colour I have been receiving is to dark and the light blonde makes my hair look ginger so I don't want to receive at more and cancel my subscription thank you 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenValerie - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
LikedI liked it, however, at first it was too orange. It's calmed down and is pretty now. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not the color I anticipatedEverything was easy to follow and nicely packaged. Just finding a color by looking at tiny pics is hard to discern what will look good in person. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Grey be gone!The color was just as I order it but could have been a little lighter. It covered all my grey and has lasted longer than any other due I have purchased or received at a salon. My hair feels soft and looks healthy and shines. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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tad redThe color turned a tad red in my hair. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Product reviewI do like the color mix, but my problem with the product is two things. 1, I prefer to have the color in a cream form, as it won't drip. 2, I think the conditioner could be better. I have thick, coarse hair, so my hair doesn't feel as soft with your product. A good point is, I will keep ordering it as it is convenient to have it shipped to my door. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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OopsMy grey hair at the temple still shows. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenCheryl - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |