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Color Set
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67'695 Verifizierte Kundenbewertungen |
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You Have to Try This!This is the second time I have used this custom hair color. It is freaking amazing! It covers up my grey hair which is framing my face (of course) and blends in perfectly with my natural red hair color. Do you have any idea how difficult it is to find a perfect match to my red hair? This is an amazing product, and is 90% less money than when I used to go to a salon. Everyone who knows how to shampoo their own hair can do this! Try it! You definitely won't be disappointed!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Beware of Lightswept highlightI love esalon custom hair color and was so excited to get a highlight kit too. Beware that if your hair is medium brown to dark your first application will turn hair orange. I should of realized that this would happen from reading the ad and looking at the picture's. esalon cannot get highlight to yellow/ gold and told me to go to salon for this color. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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BrilliantMy hair has not looked or felt as good even my other half made a comment Wow 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Far superior to any hair dye ever used in my life!The color I got is exactly what I should've hair but I hate brown hair . I've always had red highlights and there were no highlights in this haircolor if they were they didn't show up on my hair. I've been trying to get to your color chart so I can change the color but for some reason I can't I am not walking around with brown hair I need to change the color and I can't . I I am probably going to have to go to the beauty supply store and get a second rate product because I've spent probably 40 minutes trying to get your color chart . 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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UnflatteringNot what I was expecting when I bought the product. I was dissatisfied with the color and lack of sheen. I used as directed in the instructions but did not achieve the color I desired or the lovleliness. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJudy Melissa - We're sorry to hear you weren't satisfied with your color. We make each color custom with pure tones, and we'd be happy to send an adjusted color to meet your needs at no charge. We've added a free hair color credit to your account. Look at our email for more information. |
Beyond Horrible Hair ColorProcess was ridiculous in 2 steps. Left my hair dryer than it has EVER been in my LIFE. Color was horrible. Bad product all around. I give it negative 10 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKate - We're sorry you had a negative experience with our hair color. Since this was your first color application and you asked for vibrant tones, we suggested a multi-step application process to give you the vibrant golden tones you were looking for. We see that one of our associates has already reached out to you to help you with the color and dryness and we have sent you a complimentary deep conditioning mask to bring your hair back to silky smooth perfection. |
Cancel my accountI never received a response back on my request. I am dissatisfied with your company. Please cancel all future orders! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTerri - We’re sorry to hear that you were unhappy with your eSalon experience. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
colorThe color shaded quickly and it is not the same as it was at the beginning. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Too darkNot really happy with colour. I look and feel like it is too brown for me and not close enough to my natural colour. The roots are too dark. My natural shade is an auburn with quite a lot of vibrant copper running through it. This doesn't suit me at all 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNuala - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Too light!Color did not meet my expectations and I had to do professionally 2 weeks after. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenVictoria - We're sorry to hear your first order was too light! We see you've already spoken with one of our associates who worked with you to help you find a darker color to use in the future. We hope you love your new custom blend! |