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Color Set
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67'726 Avis clients vérifiés |
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DisappointedMy goal is to not have to color my hair every 2 wks to cover up new growth of gray hair. I wanted to go a little lighter in color in order to do this. However I was told this can't be done on previously colored hair. An option I had was to go lighter on roots. So I did. I followed every instruction down to every detail. I was so disappointed to get out of shower after coloring only to find either the color is way too light to cover my gray hair or that the color just didn't work because it looks as though I didn't color my hair at all and I see nothing but all over gray roots. Feels like I completely wasted my time trying this out. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - We’re sorry that you were unhappy with the results of your recent order. Your colorist will review your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Came out darker than hair was!I thought that I had ordered natural summer highlights, I have ended up darker than I was before? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Kate! We are sorry to hear your hair turned out darker than expected. Please check your emails, we got back to you to help you further. |
Love my colorI love my color. It's just what I asked for. I also love the ease of coloring my hair at home. I highly recomend E Salon. 10 sur 10 personnes ont trouvé cet avis utile. Et vous ? |
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FantasticI can’t tell you how happy I am with my color! You are the only one that’s able to get it right! I love it, especially that it covers up gray! Thank you 14 sur 15 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect Color!I love my color! It looks good for a long time and makes my hair sooooo soft and fluffy! 12 sur 13 personnes ont trouvé cet avis utile. Et vous ? |
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Very distraught after hair turned ginger.This was the first time I had used esalon and my hair had no previous colour. I wanted medium blonde, I did everything right but it turned ginger. I hate it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Victoria! We are sorry to hear your color turned out ginger. Please check your emails, we got back to you. |
No me cubrió lo que esperabaQuería emparejar el color de mi cabello pero no lo logro o al menos no del todo 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHola, Lianet: Sentimos que tus canas no se hayan cubierto del todo. Te acabamos de enviar un email para seguir ayudándote. |
Worst colour ever!Gets one star only for nice packaging and decent quality gloves. Other than that, the worst hair colour I have ever used! I asked for ginger - real carrot copper - I got browny, pinky purple. Avoid this product like the plague. Go to a professional or buy a well know brand that understand colour. This company clearly does not! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Catriona! We are so sorry to hear the color hasn't met your expectations. Please check your emails, we got back to you to help you further. |
Not the sameI’ve been using esalon color for 9 years, over the last couple years the color has changed. First it seemed that it would fade/washout very quickly and not color my white hairs, then I started to notice how red my hair seemed after the color had faded. As I have become less happy with the color I have been using it less and less. I now have 4 boxes to use. I hadn't been able to place it for a while but after coloring tonight I realized that my soft black color is actually more of a coppery brown? I have not changed my color preference so I am not sure why I’m getting a redish brown color? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMachelle- We’re so sorry to hear that you have been disappointed by the results of your color applications. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts have been in contact with you via email and will be happy to assist in this process. |
Love this product!!!I have used this product for at least 5 years maybe longer. Holds up under sun, color doesn't fade. I can make changes whenever I want which is wonderful! 17 sur 17 personnes ont trouvé cet avis utile. Et vous ? |