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Color Set
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67'642 Avis clients vérifiés |
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DID NOT COLORDID NOT COVER GRAY! Never received my refund per guarantee then was charged 2 more times!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsFelecia - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Difficult and not as describedThis was a hard application. I needed my husband to help. I won't use this versus the other all over coverage. I sent a message to Esalon about my concern, and they acknowledged my email, i still have not received a response. I expect a response will come after I post this . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarol - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Our Color Experts will be in contact with you via email and will be happy to assist in this process. |
The color is so naturalI have been using eSalon for 4 years and I am so happy with the product and the company support. Their customer service is very helpful and knowledgeable as well as willing to please. The product is so natural. There is volume to the color and it does not fade. The color is consistent each time. 16 sur 17 personnes ont trouvé cet avis utile. Et vous ? |
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Great color.I was sent the perfect color for me. I was always a strawberry blonde. This color makes me feel and look great. 8 sur 8 personnes ont trouvé cet avis utile. Et vous ? |
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Just RightMy colorist is genius. The the warmth she added to my color set was beautiful on my hair. 6 sur 6 personnes ont trouvé cet avis utile. Et vous ? |
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Super Verträglichkeit und FarbeDas Produkt entspricht zu 100% meinen Erwartungen was die Farbe und Verträglichkeit betrifft. Die Farbe wurde wie versprochen gemischt. Jedoch zeigte sich nach mehreren Anwendungen, dass meine grauen Haare die Goldpartikel zu stark annehmen, so dass ich jetzt die Farbe ohne Gold mischen lasse. Das hat aber nichts mit eSalon zu tun, sondern mit meinem persönlichem Empfinden. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Didn’t handle rootsSo I colored my hair as instructed, but I see big difference between ends and roots as I didn’t color roots. After dying color on my roots is closer to dark blonde and ends are cooper. Either my roots color should have more reds or processing time should be longer, or Idk. But its not cool 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color KitThis was the second color kit I ordered. The color in the first kit was a little too dark. I sent an email to my stylist who adjusted the color in my second kit. Very happy with the grey coverage, ease of use and color result. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect every time!I've been using this product for 9 years. It never disappoints. I get lots of compliments about how pretty and shiny my hair is. Gray coverage is awesome. Thank u! 10 sur 10 personnes ont trouvé cet avis utile. Et vous ? |
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SorrySorry just used color, had to wait for old color to fade and wear out. Love the color you sent ! You really listened to what I wanted to achieve thank you. Only comments are when summer is over will try a deeper red and copper combo,thank you again!!! 1 sur 3 personnes ont trouvé cet avis utile. Et vous ? |