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Color Set
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67'709 Avis clients vérifiés |
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Trier selon : |
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heavenlythank you so much i love your customer service care and my colorist was so helpful i just dyed my hair first time and wow it was so easy and the scent is fresh and lovely thanks again i love my new color youre the best iam so happy 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect color!I requested a slightly lighter color and it was absolutely perfect!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nailed it!!This color is perfect! It is what I've been wanting & it is absolutely gorgeous! Thanks, Emily! You did phenomenal 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfectly PerfectThank you to my color expert!!!!! My color matched perfectly and my hair feels beautiful!!!! Soft and full of body!!!!!! It was so easy.....the box design is amazingly organized and love the special touch with my name on the bottle!!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Hair colorLove it get many complements on how nice it is. My hair dresser applied the color and was vety impressed with it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My Custom Hair ColorWow, it feels good to use a product formulated "just for me." I know it takes some fine-tuning at the start, but the effort as well as presentation and product quality are to be greatly lauded! I have noticed that the grey returns to my temples after a couple of weeks. Am I doing something wrong? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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GreyMy hair turned grey a little faster this time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Too light and too goldSorry, but I have yellow in my skin, so the gold color made me look ill. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandra - We're sorry to hear the color was too light and too warm. We're happy to help fix this, so we've added a free order credit to your account. Look for our email for more information! |
Dull RootsUnfortunately, my root color seem lackluster in comparison to the color provided for my ends. The ends had a wonderful coppery reddish brown hue, while my roots had little copper red tones. Wasn't thrilled with color, the formula and condition of hair felt nice after coloring though. Not sure if I want to re-order an adjusted blend. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJerri - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
ColourThis colour was far too dark - came out like "black" - despite answering questions and uploading a photo.... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsValerie - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |