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Color Set
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67'709 Avis clients vérifiés |
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Too darkI was super excited about trying this product especially after reading all the reviews...I didn't like the smell at first...and i just kept going. I jist did my roots and liked how smooth it went on...but then i noticed it was turning really dark really fast...before the 20 mins. So I washed it out. My hair look like its black now...not brown. Even mu kids noticed. They never say anything...they kept thinking my hair was wet! Super dissatisfied...now trying to get hair appointment to fix it...money down the drain. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSuzanne- We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Still too darkI think I started with the darkest brown, I keep trying to go a little lighter. I need it a dark brown but not the darkest brown, red highlights. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCecilia- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Color not as expectedI just got around to using the batch of color made in Feb. It was a lot darker than I expected and brassy toned. I don't know if the delay in using affected the color quality or not, but it will need adjustments for next order. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngela- We’re sorry that you were unhappy with the results of your last order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon |
Custom hair colorThis is my first negative review. Yet again, the light to medium shade was too dark. I can live with that. Ok, fast forward to when I rinse out the dye. I was in the shower, had rinsed until clear. At that time, I noticed a lot of suds in my hair. Spent the next 15 minutes trying to get the gunk out-no luck. After another 1/2 hr using the sprayer in the kitchen sink with my husband's help, I was still left with some gunk. Against directions, I had to wash my hair twice with shampoo to get it all out, what a mess! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarol - We’re sorry that you were unsatisfied your custom color and that it was difficult to wash out. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
My color....Perfect as usual 😁 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great lasting resultsvery happy with my first application. The results seem to lasting very well. Plan on staying with esalon for all future applications. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Base colorAfter tweaking the colors around, this is the best color so far. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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This makes me happy!After years of spending tons of money and never being sure what I am going to get, I finally hit the jackpot. If you have not tried the custom hair color, I recommend it. It is wonderful. Your hair is glowing and healthy, beautiful! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Excellent ResultsIt took a couple of formulations but ESalon formulated the perfect color for my base. I have 100% translucent white hair and the color has held. I highly. Recommend using ESalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Why pay salon prices...When you can get a great, vibrant, long lasting color...AT HOME!! I've been using eSalon for 9 months now and absolutely love it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |