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Color Set
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67'709 Avis clients vérifiés |
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Not satisfied with the colorI love the shampoo and conditioner but not happy with the color- it was a total disappointment 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRamya - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Very disappointed..The packaging was super cute, but that's where it ends. Washing the color kit made my hair sticky with a thick film and NOT washing out. It was a nightmare. It literally took me an hour to wash it out and I had to use dawn dish soap to get it all out. Now my hair is super dry and I'm scared to see what my hair will look like in a few days the next time I wash it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShelly - We’re sorry that your hair felt stiff after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and refunded you for this color, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Light brown hair this turned it BLACK!!!So for a bit ,this was a great product ,the past 2 have turned my hair almost jet black yet said light brown . Now can't figure out how to get it back to the right color without a professional job . If you can't get it right empty it and start again. I would expect in the least a credit back for the 2 so I can pay to fix this mess. I may try the other company who said they would never have mixed or labeled it wrong. This is a product that is going down hill fast in my book. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJacquie - We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, We have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Not for meI had to dye my roots and my ends with two bottles I am used to using one bottle for everything. The color was too red. I did not get an even color in my hair, I have several light and darker colors. Everytime I wash my hair red dye is still coming out. I am used to dying my hair the color is off, way too red. I am not happy with this product sorry. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDesire - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Custom hair colorWas very unsatisfied with this product. My grey hairs returned in 2 DAYS!! And I followed the directions to a T and the color was just wrong, too 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDiane - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
life back in my hairmy custom hair color got delivered few weeks back kept putting it off to do my hair i read the reviews so i was worried about doing it my hair was dry and limp i am on a lot of pills so my hair just didnt look good no shine . So last night decided to try it in my hair i am over the moon with the result the shine is back and my hair feels so soft i would recommend this product it has brought life back to my hair . 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing!I just used my custom color from eSalon for the first time and can't say enough wonderful things about it. You have helped me finally get back to my natural color!!! The process was quick and easy, I'M HOOKED! So glad I finally found y'all and made the "leap of faith" Thank you..........thank you.....thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great custom colorThis is the first time I have found a color closest to my desired results that also blends roots to match the rest of my hair color prefectly! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great color coverage!Love love my color! Directions and tips made the process question free. The dye was more liquid-like then I expected. But I can't beat these results! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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GREAT COLOR AND ATTENTIONI loved the shade they had designed just for me. Hair doesn't feel damaged after coloring. Very happy 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |