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Color Set
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67'709 Avis clients vérifiés |
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Wonderful!So much easier than I thought it would be. My hair looks and feels so good! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very happy!I held on to my custom color for a while before trying it out- I had tried home hair color before many years ago, always disappointing and once downright disasterous (slightly green tinge!) which cost a fortune to rectify at the salon. However- I am so glad I eventually gave the e-salon color a try- I am very very pleased with the results. It covered more grey than my salon color did and is also a better shade for me, and is of course cheaper. Result!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love itEasy to use, right color, shiny hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Fantastic colour every time!I have been using eSalon for over a year now and always get compliments on my colour. The customer service I get from eSalon and Cyndii, my colourist, is fabulous. No more trawling round the shops to find my colour every month, it comes to me! 😊 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wish i could rate a 5I really love the team behind this product. I sent them a picture of my bright red hair color, told them what I wanted, and to my surprise, they PERFECTLY matched it. I was extremely happy with the fact that with red being THE HARDEST color to get to stick, whenever I washed it there wasn't much bleeding. Unfortunately, after a month, the color had faded to an ugly nasty orange color. I've gotten better results from using straight bright red color pigments like found in SPARKS then I had from using this. I'm going to try one more time but have added the color gloss this time. Hoping for better results. Will update when I know. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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love the colorI love this product mostly because it don't have the strong smell after coloring your hair.... But, the hair conditioner could be a little better... hair seems a bit course afterwards. Still the best of all the hair coloring products I've used 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I need to return my last order.I need to return my last order. Please DO NOT autoship!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa Ann - We’re sorry that you were unaware of the autoship service. Per your request, we have reached out to you explaining how to return your order for a refund. Again, we apologize that you were dissatisfied with your experience. |
What happenedI don't understand why my roots turned greenish with this color. The ends didn't take at all. Not happy 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathrin - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
the color is not what i expected.Too orange. Will probably go back to a salon to fix it. I really wanted esalon to work for me for my roots. I honestly get a better results using L'oreal 8 1/2 and 9 light blonde mixed together :( 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSophie - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
There is a reason you go to the salon...Followed directions - color is CRAP. Now I have to pay to get it fixed and damage my hair again with more color/chemicals. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsErin - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |