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Color Set
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67'709 Avis clients vérifiés |
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Really impressed with my first shipmentThe color I received on my first shipment was dead on - the exact color I'd receive going to the salon for a much higher price. I'm super thrilled with my decision to try eSalon. I've made a few tweaks for the next round of color, and I'm excited to see how it turns out. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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beats high end hair color hands downwow! still not washing out like my pro color that I spent 5x more for and guess what? my 15 year old covered my roots/re-growth at home without the trip and expense of a "pro" 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorI do love it but the color is still a little to dark for me 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good results but not worth the effort...This is the third time I've used e-salon. The first two times I thought I must have done something wrong during application but now I've just realised the formula clearly doesn't agree with my hair. The application is easy, the colour is always nice but getting this out of my hair in the shower is truly awful. It clings to my hair so badly, it clumps into pieces under my finger nails and it takes 3-4 shampoos to get it off. Then once washed and dried it feels waxy in places afterwards. Like I said nice colour but I've never experienced hair dye clinging to my hair so badly before so will definitely stick to other hair dye brands! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShannon - We’re sorry that you were unsatisfied with how our hair color made your hair feel. Since you were unhappy with your results, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. We hope to work with you to provide a color that better suits your needs. |
Hair dyeLove the dye but I think it's a little to dark. I must go lighter. 😊 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRose - We’re sorry to hear that your color came out darker than you expected. We have received your request for a slightly lighter color. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |
HighlightsI am not happy with the highlighting kit I just bought. It did nothing to my hair. I also feel my regular color is dull. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKelly - We’re sorry that you were unhappy with the results of your recent Lightlab order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Still waiting on 5 starsStill have grays showing up after 2 washes 😐 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRuza - We’re sorry to hear that you were unhappy with the gray coverage of your eSalon color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Custom colorThe color is perfect. Customerize to suit me petfectly. Love my color. Many thanks to my colorist great job. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Blue BlackAs usual my custom color turned out very nice. Not only do I love the color but friends do too. The added benefits of using E Salon are also the stain remover and other extras that come along with this kit. I love this product! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I have gotten lots of complements on the colorI have gotten lots of complements on the color, will keep this shade for awhile 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |