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Color Set
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67'709 Avis clients vérifiés |
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Trier selon : |
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Would have had some results with boxedThis was the biggest waste of $15. There wasnt a single bit of change to my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEmily - We’re sorry that your hair color did not meet your expectations. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation formulated to even out your color. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
blonde to golden my hair turned out brownwill not be trying again turned my hair brown not blonde to golden put 2 applications of sun in hair lightener on still dark will be using my old dye in future 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLiz - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Turned my hair color to totally opposite of what I wantedWell When I wrote that my hair is black so you should have understood that my underline pigment is red. The dye you created for me was full of red so naturally my hair remained as it was, black. I ordered a dye to color my hair to brown Mahogany. It didn't turn into brown nor Mahogany. Total waste of time and money. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMona - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
We can't seem to get the color rightI have been a member for 6 months and have tried to change tbe formula Because whatever they do it goes orange. The color I'm using now isn't lasting as long as it did at first. I had to color my hair between the deliveries this time. I missed my cut off date By a day. So, I guess I will have to deal with it another month and color it 2 times and deal with red. I wanted it lighter, but couldn't get it right. So, went darker, Both colors have not been shiny. I went through the chart and saw that 5.0 which is darker than I have ever used in my life is the only kne that is shiny and doesn't look like it ei pull so much red. It might cover the gray. I hope it is close to the color in the swatch. If it is like other 5.0 dark brown it might be a weird color 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRachelle - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
If I wanted red hair, I would buy a clown wigSecond formulation, my hair still came out red 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLouisa - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Great ProductThe color was perfect. Instructions were simple and easy to follow. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colorLove the color! I did have a question and received response back immediately. Looking forward to a long relationship, products are excellent. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Persistence!It took a couple of times, but my colorist got it perfectly RIGHT!!! Love my new color and how easy it is to do my roots. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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colorgreat love it.. Thanks 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectI love my new colour. It's just perfect. My hair is soft and shiney and the colours totally me. Thank you. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |