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Color Set
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67'709 Avis clients vérifiés |
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Trier selon : |
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ColorNot happy at all with the color. I wanted beige blond and it came out dark auburn!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLucy - We’re sorry that you were unhappy with your color results. Since the color did not turn out as you expected, we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we apologize that you were dissatisfied with your experience. |
What happened?I loved the initial color and got compliments on the color. The follow up was the same. However, this 3rd issue turned out darker than the others. The same stylist applied it according to directions as with 1st & 2nd. This time it came out very dark no hint of red mahogany I had come to love. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJacqueline - We apologize that your most recent order turned out darker than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Just another box hair colorI thought this color would color my grey and provide good coverage and look natural!! It did not cover my grey at all and made my hair look ashy! Not pretty at all!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLori - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Darker than requested and no redReally not pleased. I want to cancel but can't find a cancel button. How's that guarantee work, anyway? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKaren - We are sorry that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we’d love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We’ve reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied and hope to provide you with a color that can better suit your needs. |
Hair that looks amazingI love this product! My hair looks healthy and alive. Always beautiful 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great colorI was very pleased with my hair color. My hair felt soft and looked great 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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love e-salonI have been an e-salon customer for a few years now and it is a great company. They adjust haircolor based on my feedback and the results are wonderful. My hair has a variety of colors not flat, covers my gray hair and looks/feels great. I recommend them to all my friends/family the money I have saved is awesome but wouldn't keep coming back if it wasn't a great system. If you haven't tried it you should. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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LovePerfect color. Looks natural and covers the gray! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Absolutely LOVE!!I finally got up the nerve to use my kit! It wasn't because of doubts with the product, I have heard many many good reviews! I'm just a chicken when it comes to change..Lol! But I finally got my nerve up and with the help of my daughter..we did it! I simply cannot believe how beautiful the color is! eSalon you are amazing at color matching!! I know my daughter is going to try soon! Thank you! Toni 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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AWESOME COLOR!!!I can't thank you enough! I was in a pickle as a scheduling conflict meant I had to miss my regular color/style appt at the salon. With some helpful tips from the colorist at eSalon, I selected a color for my gray root grow out. Within 7 days I had my color kit (also got the cape & tools kit) The instructions were very clear and the results are fantastic! My hair had highlights from my last salon appt & the tips showed me how to protect them. So HAPPY with results!!! Love my hairdresser, but I might be seeing her now just for trims & highlights...& to catch up on the latest "news"!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |