67'642 Avis clients vérifiés |
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PoorIf I could give minus stars I would. Don't be dependent on the delivery of this product as it takes 2 weeks to be delivered. No help when you contact them to help with where it is 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Sarah! We apologize for any inconvenience with our delivery time. Please check your emails, we got back to you to help you further. |
Does NOT fully cover graysWish I could show a pic in this review to prove that the color doesn’t initially get full gray coverage. I was extremely focused on really slathering the color around my hairline, where the grays persist the most, followed directions to the T, and made sure no human-error was made. But, this color product just isn’t strong enough for dark brunette, 40 yo, hair. I love the concept of saving money, having good customer service, and easy at-home delivery, but after two separate tries of dying with this color = conclusion is it’s a weak and poor product. Too bad. The company is great, but they really need their chemists to produce a salon-quality worthy hair color! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Jessica, Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! (: |
Absolut überzeugtAlles war perfekt. Das Packaging, die Anleitung und das Ergebnis. Hatte noch nie so weiche und glänzende Haare nach dem Färben. Ich kann eSalon absolut empfehlen. 2 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect color.The color is exactly what I wanted. I love it. Try this. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Custom Color SetThis took away the gray & dark roots. It also blended the rest if my brassy red tones away. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ShadeMy first order was too dark, the next was great. Looks very natural, lots of compliments 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Too orange/redSorry unhappy with my colour. Was expecting blonde not orange/red. Can this be corrected.?. Sent pictures last week. Waiting to hear back. Thanks 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKatherine - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Didn't work for meThis didnt cover all my gray and it didnt last any longer than box dye. It also didn't feel any better on my hair than any box dye I've used 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKimberly - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
The colour is a perfect match!The e-salon personnel developed a colour that covers my gray and is the exact shade that I am looking for. The colour also stays true and doesn't fade from one application to the next. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Love it 😍😍😍Will decently be continuing with this product 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |