|
Color Set
|
67'709 Avis clients vérifiés |
|
Trier selon : |
|
I liked it butI decided I wanted to go back to the original you chose for me with more copper and I sent an email. I do wish the conditioner would get rid of more tangles. I have such a problem combing out my hair it gets so tangly. Thanks! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
I really like itI really like it but, I wish it covered my gray a little better. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
The products are goodThe reason why I give up is that they are not so cheap. .. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Extra long hairIt covered all the grey! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Not enoughNot enough color for shoulder length hair. Color dull and looked washed out after 2 shampoo's. 2nd application was a bit better. The highlights have turned my hair orange. NEVER again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsTami - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
I asked for Ash.After 3 orders, adjustments, my hair is more yellow than ever. I've let ESalon know to cancel my membership. I also asked for a refund. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsSue - We apologize that your hair color turned out lighter and brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Hated itIve already spoken to u by phne. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsKaren - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Worst website!!I want to change my dann hair color and this stupid website won't let Me! Going to Madison Reed 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsChris - We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
This is a mess!the color is not great, pretty dull actually. it has taken me 3 days now to ALMOST get the gummy paste out of my hair. this being the 3rd day and 4th wash i still had to rinse it for almost 40 mins. i read about the "gel" color but that is ridiculous. now my hair is weak and brittle, i dont know if it is from the dye or all the washing. if this is an issue you all are aware of why in the world dont you fix it or make sure this information is extremely bold in the instructions or formulate the teeny bit of shampoo you give with it to actually work! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsAngela - We’re sorry to hear that you were unhappy with how your hair felt after using your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Seems too darkCan't seem to het the warm, rich reddish brown I am looking for. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsGlory - We’re sorry to hear that your color came out darker than you expected. We have received your request for a lighter color. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. If your colorist has any questions, they will reach out to you. We look forward to crafting your custom reformulation. |