67'726 Avis clients vérifiés |
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great producthair was soft and a nice color wish it was a little darker other then that great product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Copper BlondeI had barley enough to cover my grays and remaining hair. Color looks more brown than Copper. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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good, but...The color is good, but the texture of my hair once washing it and they day after is gummy. I don't remember this with the first batch I ordered. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect color but fades quicklyColor was spot on, but it fades way too quickly to last longer than 3 weeks. I use the shampoo and conditioner you send and don't wash for 48 hours after coloring. Any way to make the color last longer? 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not what I expected.I love the color but it does not cover the gray very well. I have used nice and easy for years and it covers better. My scalp itches and my hair is not very soft. I don't want to go through another cycle of itching and stiff hair. I have one box left and I will probably give it away. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaura - We’re truly sorry to hear that you experienced an allergic reaction that could have been caused by our hair color. In rare cases, one can develop sensitivity to hair color over time. This is why eSalon recommends performing a skin allergy test 48 hours before each hair color application. Instructions for the skin allergy test are included in our Product Safety & Usage guide with every hair color order. Upon review of your account, one of our associates has already refunded you for this color and reached out to you with more details. |
Ok But Not GreatThe product was fine; however, I was disappointed that it did not match my hair very well, especially since I answered all the questions asked and sent picture of how my hair look. Hair was a lot lighter than I expected it to be. I also did not like the fact that it was automatic re-order. I thought I was getting one trial of the product and if I liked it, order it again. I'm sure it was somewhere in the fine print, which is not fair to the consumer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarjorie - We're sorry that your most recent color order did not meet your expectations. Upon reviewing your profile, we see that we have credited your account with one complimentary hair color credit. Please check your e-mail for more details. Once your order processes, your colorist will review your comments and make any necessary adjustments to better suit your needs. We look forward to crafting your reformulation. |
Excellent productI loved the esalon kit. It came with absolutely everything one needs for coloring and made the whole process so easy! I loved the color, it covered gray with excellence and matched my natural color perfect. Thanks eSalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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LOVE COLORI love when my box arrives from eSalon! The color is always perfect! Thank you eSalon!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Beautiful colorThe color is rich and beautiful! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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yes!I must say that eSalon was more than I expected, it is wonderful. The color is beautiful and covered all my gray hair. Also their costumer service is exceptional. With all this uncertainty about the weather, they made sure my order was received! Thank you so much eSalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |