67'726 Avis clients vérifiés |
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Still Too darkThis was my 1st time trying out this product & even though I followed the directions & video tutorial (forgot how messy coloring hair can be), the color was still too dark. The chemicals for the color was more gentler on my scalp but it still caused some slight itching 2 days later after coloring was done. Plus it still didn't cover some of the stubborn grays on the sides of my face.On the plus side, I like the convenience & privacy of having it done @ home. Also I'm saving so much money going to a salon. I do want to try a little lighter color though 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLiza- We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Too much goldBrassiness in root area and all over tone. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathleen - We’re sorry that your recent formulation turned out brassier than you expected. Your colorist has reviewed your comments and adjusted the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to your reformulation and hope to create a color to better suit your needs. |
Too RedTrying to remove all brassy undertones and this isn't cutting it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMeagan- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Excellent productMy hairdresser told me the color looked great! Easy to use, great coverage for my gray. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Loved It!Very easy to use. Came out looking like I had it done in a salon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Custom Hair ColorLove it!1 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Best home color EVER!!Highest quality products, well put together kit – I will never use any other color again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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My custom hair colorThank you for my own custom hair color! I love the color and my hair feels so soft and natural. Can't wait to try the highlight kit! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great productProduct feels & looks good. I'm still trying to get the right... perfect color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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GREAT PRODUCTIt was EXACTLY what I wanted 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |