67'726 Avis clients vérifiés |
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Love my color!Brittany has done a fantastic job giving me the color I have wanted! Thank- you! Great job! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing!I had gotten this once and then adjusted it slightly and omg! The adjustment was perfect and I love this color in my hair ! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great ColorThis was the first time I colored my hair and it was so easy and turned out wonderful. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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OMG!!!This is hands down, the best at home color I’ve ever used! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect colorI love the color and it lasts!! Completely covers my gray hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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THANK YOU ESALON!!I’ve been using eSalon for a year now and I can’t say enough positive things about it!! My hair color is amazing. It’s consistent. I save so much time and money by not having to visit my stylist every 6 weeks. The customer service team is AMAZING! If you ever have questions or concerns they are only a phone call away. I recommend eSalon to all my friends. It’s the best there is!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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GoodI feel it lasts a few weeks longer than store bought hair dye 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Gets better with each applicationI was a little underwhelmed the first time, and felt a little better the second. But by the third application, I really enjoy using this system and the results I am getting. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color is wrongI loved the kit and the convenience of it all but I requested ash brown and my hair is so dark it looks black. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShanna- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Color not as expectedI chose the "medium pearl golden" which, on my computer screen, appeared to be a medium blonde with a cool, slightly pink tone to it. The result was more of a dark, coppery blonde, kind of an auburn. It's not bad but it's not what I was expecting. I requested to go lighter, but esalon informed me that "previously colored hair can't be lightened." So, it was fun, esalon, but no thanks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKelley- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |