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Color Set
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67'726 Avis clients vérifiés |
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Trier selon : |
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ickI followed all instructions and dyed my hair on Wednesday morning. It is now Thursday afternoon and after washing my hair 5 times already, my entire head is coated in what appears to be some sort of greasy film that will not wash out. I am beyond frustrated and pissed off. I have literally scrubbed my head 5x. I guess I'll keep scrubbing and hope for the best. Will not use this service again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsClare - We’re sorry that your hair felt greasy after your color application. Since you have expressed that you were unsatisfied with our product, we have sent you a follow up email, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Good coverage, wrong color 😐This is the second time that I receive a darker tone than I expected. Not ok. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsElizabeth- We apologize that you are unsatisfied with your color results. Since the color turned out darker than you expected, We have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. Again, we are sorry that your experience was unsatisfactory and hope that we can help you with this matter. |
Never againWhen I placed my order, I specifically said I wanted to cover my greys, and said I did NOT want my hair to be orangie. The color was supposed to be dark blond.. nope.. I now have orangie, rusty color hair even after a photo we supplied as, requested. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMegan- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
Convenient!The color shows up in the mail and I can color my hair on my own schedule. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love itSo glad that my friend recommended this product. The color was a perfect match to the salon color I had done. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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love it !I just love this color! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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MsGeorgiapeach's colorAs always, eSalon has done it again. They continue to excel in my color requests. Love it and I'm a completely satisfied customer as always. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Fantabulous Redhead!!!I'm a natural redhead but as you age....cough, your red fades. I have been doing this at home for three years now and totally love the outcome each time. When I need to darken or lighten a bit, I just let my colorist know and it's modified. Even my hairstylist didn't know I was doing my own hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I love my new color!Great product and experience! I will definately be ordering again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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New colorTotally loved this new color, it is exactly what I was looking for. I still have some pesky "whities" that remain resistant, but with practice, it's gotten better. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |