67'726 Avis clients vérifiés |
|
Trier selon : |
|
A Total Game ChangerThe kit was everything I could've wanted, the color was perfect, and it had absolutely everything I needed to dye my roots. It's incredibly convenient for busy people like myself. I am sold on this stuff now! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
Great productLasts longer than I expected. Smell of product washes out and hair smells great after. Everything you need is included. You can change you color anytime. Worth the extra $10! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
ColorLove the hair color ! Could u possibly add just a hind more of beige in my November order 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
The colour is great!I waited a bit longer before using the next shipment of color and it proved to be the right thing to do. All the old color was cut off the day before and the color is awesome. I love it and it looks so natural. I hope it lasts as long as the previous one! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
EasyThe directions are all made easy and it cost me less to then going to a professional, but I get the color of a professional 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
So-soThe color looks great with my hair but after washing, a lot of color is lost. After the second wash, I can see more of my original color. The other batches lasted longer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsNautochia- We’re sorry that your hair color is fading faster than you expected. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. We look forward to creating your reformulation and hope to provide you with a color that will provide longer lasting results. |
Not greatThis was my first experience with esalon.com's products and it could have been better, coverage was worse than expected, color looks artificial, and it left my hair a little dry. Product did arrive early and was packaged nicely, I am willing to try one more time and adjust my formula, but if the next one is like this- I'm done. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsJessi- We’re sorry to hear that you were unhappy with the results of your custom color. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color designed to better suit your needs. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize that you were unhappy with your results and hope to provide you with a color that will provide the results you’re looking for. |
It's okay..The eSalon appeal is that it takes all of your hair info and needs into account, then gives you specific choices based on that info that your hair can achieve through a personalized formula. So, I assumed that it would turn out differently/accurately based on the color I chose. The color was nice, but not what I was going for. It definitely seemed like just buying a typical box of store-bought color. To me, it just doesn't seem worth the extra trouble for something I probably could've picked up at Walmart. My hair still feels healthy, which is great. And the color does look good, although it's not what I was going for. Maybe it would work better for someone else depending on what they are trying to achieve with their hair. All in all, not bad. It's just not for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
|
|
La réponse de nos expertsBrittany - We’re sorry that you were disappointed by the results of your color application. Since you have expressed that you were unsatisfied with our product, we have reached out to you with more information, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Perfect colorAs always the color was perfect and the application is easy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
|
PerfectPerfect for coverage of gray hair fast and easy to do. I love this product it's the best on the market and I have been coloring my hair for 40 years ... 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |