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Color Set
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67'726 Avis clients vérifiés |
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WonderfulI ordered this product because I saw it had a lot of great reviews. I was not disappointed in the least! Even though the picture I sent was not of the highest quality, I wrote in my notes that my skin is on the pink side, and they sent the perfect shade! I haven't coloured my hair that much because I'm a natural blonde, and it had gone silvery blonde, which was not a bad color, but I like to experiment with hair dye. My neighbor dyed it for me, because I'm really not proficient in the "girly arts," and she was very impressed by the quality of the product, and the way it turned out. I highly recommend this product. Plus, I would suggest buying the apron, it's worth every penny, too. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I LOVE THE ESALON COLOR. I TELL MANY OTHERS ABOUT ITEASY TO FOLLOW DIRECTIONS. PERSONALIZED INSTRUCTIONS MAKE ME FEEL SPECIAL. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not like it used to be...I have never used another hair color ever. I was really nervous to start coloring. I signed up with esalon and the boxes started coming...and I was still too nervous...and so the boxes piled up. I finally dyed for the first time and loved it! I loved it many times over but the last several times I have I haven't loved it. It's nearly impossible to rinse out of your hair. No matter how much I shampoo and think I have it out, when I start to dry my hair it's a sticky greasy kind of mess...and so I shampoo again...and again. The last 3 times I've dyed my hair it has been that way and I hate it..who has time for that! Not sure what changed but I am going to start looking elsewhere. Sorry esalon, you were great for a time! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAngela - We’re sorry that your hair felt sticky/greasy after your color application. Since you have expressed that you were unsatisfied with our product, we have gone ahead and added a free order credit to your account, in accordance with our Satisfaction Guarantee. Again, we apologize that you were unhappy with your experience. |
Love itI love my new hair colour products but the website does not seem to work efficiently. I have tried twice to change how often I receive my products and twice it has not worked. I am beginning to think that the only way to do this is to cancel and start again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Waxy feel to hairThe color match was great, but the texture of my hair afterwards was waxy/sticky feeling, even after washing it out 4 times. I want soft hair, not sticky waxy hair. Felt like a cheap wig. Hope it will soften up after another washing or two. Please fix this issue. I won’t purchase again until that issue is resolved. At least it covered my greys. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Gray CoverageI used the hair color product within 3 days the gray was coming thru I don't see any difference than what I currently use at a department store. Please do not ship any more products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSandy - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. Also, we can confirm that your Autoship Plan has been canceled so you will no longer receive automatic deliveries from eSalon. |
Hair colorIt is a little to red and gold 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDonna - We apologize that your most recent order did not turn out as you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order accordingly. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to provide you with a color that will better suit your needs. |
Gray coverageThe color was perfect..but the gray coverage was the same as other brands 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCynthia - We’re sorry your recent order didn’t provide the coverage you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next color order accordingly. We look forward to creating your reformulation and hope to provide you with a color that will deliver the gray coverage you’re looking for. |
totally disappointed with the last colour.My Custom Hair Colour was hideous. I have ordered 4 times - the first one I liked. The third one was supposed to be the same but wasn't. This last one is absolutely ghastly. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKate - We apologize that your color turned out differently than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color to better suit your needs. So we have credited your account for one complimentary hair color order. Your colorist will review your comments and adjust your formulation and/or instructions for your next order before it ships. Again, we’re sorry that you were unhappy with your experience and look forward to crafting your custom reformulation. |
Nice ideaEasy to apply and much less expensive than going to the salon. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |