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Color Set
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67'758 Avis clients vérifiés |
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Color is awesome!I am very satisfied with the new shade that was made for me.. but now one week later I had to write to you to tell you that my color totally faded and dull and washed out! I’m very disappointed .. I will send you a photo .. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristine - We’re sorry to hear that your hair color is fading faster than you expected. Your order is fully backed by our Color Happiness Guarantee, and our colorists are working to adjust your formula as we speak. Your next order will be updated to ensure we meet your needs! Thanks again for your feedback! |
Great color but ...I love the way my hair looks after using the personalized color but now that I've ordered a new shade I'm starting to wonder if they are actually hair stylists. They only ever send 20 vol developer and since I went darker the roots ends color definitely should have come with 10 vol or less to better save the integrity of my hair. Other than that though they are easy to communicate with and my color looks great! 13 sur 14 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKathleen - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
ReviewI am pleased with the color that came and look forward to the next one maybe something with a bit more red though 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAlyssa - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Awesome colorI had requested a bit of a change to what I had gotten as my hair still had an orange tint to it. Which was corrected!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEmily - Thank you for your feedback! Our team of licensed colorists loves being able to craft the ideal shade for our clients at home, and are always happy to help make adjustments to your color. We are excited to continue working with you! |
Custom color setColor last doesn’t fade after washing a couple of times 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCindy - Thank you for the wonderful review. Everything our clients’ say is truly valued and we look forward to hearing from you in the future! |
TOO DARK- AGAINNEW FORMULATION IS STILL TOO DARK. FOR THE THIRD TIME. CANCELING MEMBERSHIP. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSarah - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Me gustó pero ya no enviar más pedidos GraciasNo enviar más pedidos por el momento 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMaria - Gracias por la maravillosa reseña. Le hemos enviado un correo electrónico con respecto a su solicitud. ¡Todo lo que dicen nuestros clientes es realmente valorado y esperamos tener noticias suyas en el futuro! Esté atento a su bandeja de entrada para obtener más detalles. |
RevivedIt took me a while to pluck up the courage to use my colour kit, but finally did it on Saturday. My god what a difference, the only thing is my grey/white was so extreme it was hard not to get it on my already residual shade so it looked quite dark. The next day I noticed I have the “halo” effect where it looks a bit orange/gold. I am hoping my next touch up will help with this. Otherwise I would recommend eSalon to everyone, and the biggest upside is you’ll save yourself a fortune. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Includes everything you need!Loved the color, but may tweak a bit. The color was what I selected but seeing on, I think I want to change it up a bit. The kit included everything you need, and even things you wish you had when you used boxed hair color purchased from the drug store. Loved the extra pair of gloves and the stain preventer and stain remover. Hair felt healthy and was shiny/glossy after I was done. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - We’re sorry that you were unhappy with the results of your recent order. We see that your colorist reviewed your comments and adjusted the formulation for your next color order to deliver results better suited to your needs. We look forward to hearing your feedback on this new formulation soon. |
Good grey coverage.Well, fairly pleased with my colour. Except there are a few bits that look more a light ginger than my expected light blonde. Followed instructions properly too. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |