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Color Set
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67'726 Avis clients vérifiés |
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Darkest brownColor is darkest brown close to black. Hair looks to be black afterwards 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good coverageThe color is good and provided good coverage. I only wish it lasted longer. They gray around my hairline seems to come back quickly, within a week. The last time it seemed to last longer. Not sure what I did wrong but I’m pretty sure it’s my fault. Lol. I believe I need to change it up a little and get a litghter tint. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Awesomeness!The only thing I would change is the gloves. They're too tight. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Just a small change.I already made a request to change the color. It came out too dark on me. It looks black. I want to go for color 4.03 dark brown with gold. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Worst color experience EVER!!Not even close to what I asked for! Very dark and no highlights. Not as promised and then argued with me to get a refund. HORIIBLE experience! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMagarita- We’re sorry that you were unhappy with the color results after adjustments were made based on your feedback. Since the color did not turn out the way you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were not 100% satisfied with your experience. |
Excessive shedding since coloringMy hair has been falling out excessively since I’ve colored my hair with eSalon. I don’t dare use the product again for fear of losing all my hair. My hair is soo thin now. Luckily I had really thick hair so it doesn’t look poor. The product colored well. But I can’t ignore the fact that the day after coloring my hair, it started falling out and kept losing more for a month. It has gotten better now but I still can grab loose hairs every time I grab my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNicole- We apologize that your eSalon experience has been unsatisfactory. Since the color results did not turn out as you expected, we have gone ahead and refunded you for your most recent color, per our Satisfaction Guarantee. Again, we apologize that you were unhappy with your results. |
AWFULDid not like product and now I cannot delete my account! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKarla- We’re sorry to hear that your results did not turn out as you expected. Since you indicated that you were unhappy with your hair color, we have cancelled your service and deleted your eSalon account. Again, we apologize that you were dissatisfied with your experience. |
MIXTURE SEEMED OFFMy last purchase did not seem to take very well. I just colored my hair on 11/22 and it is back to it's brassy, golden color rather than the chocolate brown it should be. The coverage in gray was not as well as previous coloring and I left the color on for 15 minutes longer than I typically do. Not sure what happened but I just wasn't pleased with the results this month. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristi - We’re sorry that your recent formulation turned out brassier than you expected. Your colorist will review your comments and adjust the formulation and/or instructions for your next hair color order for reduced brassiness. If your colorist has any questions, they will contact you. We look forward to creating your reformulation and hope to create a color to better suit your needs. |
Dried hair and barely any coverageI followed the instructions to a T, and once I washed it out and conditioned my hair, it was super dry. I got back in to condition it again and thankfully it helped a bit. I learned my coverage wasn't that strong and didn't cover all of my grey like I'm used to. I was super upset to see this didn't work for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJenn- We’re sorry that your hair color did not provide the coverage you expected. We have reviewed your account and see that your colorist has received your feedback and, per our Satisfaction Guarantee, processed a complimentary reformulation designed to better suit your needs. Again, we are sorry that you were unhappy with your color results and hope to receive your feedback on your reformulation soon. |
Guaranteed to destroy your hairI cannot begin to describe how painful the chemical burns on my scalp were from this product. I am no rookie to at home or salon hair coloring but this takes the cake for bad hair experiences. I HAD long beautiful hair to the top of the small of my back. I was looking to get close to my natural dark brown and let it grow out as gracefully as I could. My roots are a completely different color than the rest and as I mentioned earlier...my scalp has chemical burns. My hair is destroyed. It was brittle and breaking immediately following using this product. I went to my stylist and begged to have my hair saved. It's now 6 inches shorter. Totally fried ends and damaged the entire way up. Now that my body is healing, I only have damaged hair and a peeling scalp to show for my super discount deal from eSalon. If you like your hair go to a real salon because sometimes the cheaper product is just a cheap product. UPDATE: eSalon emailed an intent to refund my purchase, much appreciated and extraordinarily timely, then replied to my review claiming an allergic reaction. Unfortunately, chemical burns are not the same as an allergic reaction or sensitivity. I'll leave things at that on this particular topic. Although I will never recommend this low quality product line after such a horrid experience with the product, I will give credit where credit is due as eSalon was on the ball with a refund and return comment to my review. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |