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Color Set
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67'726 Avis clients vérifiés |
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DisappointedI would love to permanently dye my hair auburn in the future, but i wanted to see if it suited me first by using a semi-permanent colour, and i couldn't find any home dye kits which were the colour i wanted, so i was over the moon when i found eSalon because it does custom colour suited to your specific hair. I found the perfect colour and ordered 'light brown (red copper)' in demi-permanent (as i've said i don't want to commit to permanent yet). I had high hopes for this especially as i filled out details on my hair type etc, but when i died it it looked nothing like the colour shown on the website. I know it says that permanent is best and recommended for vibrant colours, but i would have thought that it at least looked more auburn than it did! My hair came out with a slight tint instead and some bits didn't seem to dye well at all looking blonde still. It has now been about 5 months since i've died my hair and whilst most of the colour has gone, my hair still doesn't look as blonde as it did before i died it, even though i would've expected all the colour to have gone now considering it was demi-permanent - although i understand that may just be wishfull thinking and your hair may not go back to it's natural colour after dyeing it. Overall i'm just disappointed it did not meet the expectations i had after seeing other great reviews. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsIona - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that we can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Nice product, nice color, nice packagingOverall this is great service and I love the customization they offer and great customer service. The packaging is nice and it comes with everything you need! I was not in love with my color so I only gave it 4 stars. The grey coverage could of been a bit better for me, and the tone was nice but not quite what I had in mind 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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STILL TOO DARK, ALMOST BLACK, s/b medium&YOU FAILED TO SEND MY HIGHLIGHTSWHERE IS MY ORDER? My color is far too dark steel and I now have that hideous dividing line between the hair that is now too dark and the new color that is at least a little better on me. I called Dec 8, 2017 asking if I should do yet another color fix to attempt to lighten the die from the first color you sent me the is far too dark. Or, if I should highlight to try to blend it together. Your staff told me to highlight and I ordered the new immediately-moving up the pending shipment and I was told I should receive it my 2-3 days ago. Surprisingly, AT MY OWN COST even though it was your blend from the first lot that was for too dark, and I've been trying to lighten it ever since. look at my photos. Now my hair is almost black which looks horrible on me! ...That was on 12/8/17, over a week ago and I have received no notices indicating that it’s being shipped, when I was told I would hopefully receive it by two ago. When I looked on-line, it say it isn't shipping until my regular time on the 21st! I MOVED THE ORDER UP-I SHOULD HAVE RECIEVED IT ALREADY. I HAD EXPRESSED THAT I WANTED TO FIX MY COLOR BEFORE MY HUSBAND'S BUSINESS CHRISTMAS PARTY. WHY HASN'T IT BEEN SENT? AT THIS POINT, WOULD YOU RUSH IT?! It should NOT be at MY cost. Also, in the last order I received a conditioner and styling lotion that I did not order. At first I thought they must be samples to try. When I just checked your website I see that you charged me $30 for them! I did not order these! PLEASE REFUND ASAP. NOT HAPPY WITH YOUR COLOR. Thx 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCarie - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Best decision I’ve made....I believe I have been ordering my hair color and additional items for almost 3 years. I have to say as cheesy as it will sound this is the REAL DEAL!!! Esalon provides the quality and individual care like a 5 star salon with the price and convenience that everyone can afford!!! I have changed the color, gotten highlights, changed my hair from straight to curly back to straight and the color and products are all AMAZING!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I really like my hair color.I really like my hair color, it took me a while to get use to it but I like it now, I'm going to stay with this color for now! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love my color!I've used this hair color for over three years now, and appreciate how it's been fine-tuned for me by eSalon when I've needed it to be. The color looks amazing on my very fine, very straight hair, foot-long hair, especially the first two weeks. It's very light blonde, but the layers underneath have all sorts of caramel, honey and darker undertones which gives it a lot of depth. I have ZERO skills in the application department, so having it turn out so well, and consistently each time is a huge relief. I travel a lot, so being able to switch up the delivery all the time is super helpful. My only complaint is that it gets a little brassy towards the end, even though I wash my hair only every other day, and use the eSalon color safe shampoos. Also wish the smell during the coloring process wasn't so very strong. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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level 8 beige blondeI have had a lot of trouble coloring my own hair since I started graying the color would either be too dark or brassy. It's finally a nice shade of blonde. I absolutely love it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Beautiful!My new hair color was exactly what I asked for...my colorist truly listened to my desire for a little “tweak” to my previous shade. Love it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I do love the color mixture.The color mixing is great. They are helpful in adapting it as your go to get it just right and make changes. Nice package and extras to get your coloring done. Good company and products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Good color, great shineI'm really happy with these products. No scalp irritation from the color, shampoo or conditioner. Really pretty color and I love the shine. Big grin. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |