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Color Set
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67'726 Avis clients vérifiés |
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Trier selon : |
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awful bottleThis is the first time I got bonus bottles. But the 1st bottle 1 for the root was so difficult to open . I spend half hour to open it. Put it in the hot water was not working at all. I need to used a small knife to broke the lid. It was awful. The old style of bottle never has this problem. Pleas fix it. I was glad it wasn’t the bottle 2 I cannot open it. It was so far the worst experience. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsShockwave - Thank you for your feedback. We apologize for the disappointing experience you had with opening your custom blended hair color. We value every client, and will be reaching out to in regards to your disappointing experience. Keep an eye on your inbox for more details. |
Very hard on my hairI lost way too much healthy, not previously colored or permed hair. It's now very fragile. I do not want any more of your products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCynthia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Horrible.My color is patchy and didn’t cover my grey. Also left a weird residue on my hair. Even after I washed it three times 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsChristina - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Perfect color!!I really like my newest change!! Thx!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great HaircolorGreat haircolor, great customer service, great colorist! Such a personal touch and personal service. I love this company! I tell everyone about esalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!The kit was complete with everything needed and instructions were easy to follow. Great follow up by the team to ensure that I got the color I wanted. They advised that the color I initially requested would be too dark, and I’m glad they did. My color was perfect! It’s been almost 3 weeks since I colored and it’s holding up well. Gray is not showing through. I’ll be ordering again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love itLove this product 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I was very impressed!!I was very impressed w/ the quality of the hair color and how easy it was to apply. I love how the color turned out. I have used different brands throughout the years and this is the best product I have come across. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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AwesomeLove the product. Easy to use. Great instructions. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Natural looking color. Color as ordered.Yes, I would keep on using this product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |