67'726 Avis clients vérifiés |
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charged me without consentapparently if you order once they automatically charge your card monthly and send u product whether you want it or not. i did not authorize this. im not even using the product. 1 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMegan - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. The decision is completely up to you! |
Not so good.I colored my hair yesterday,and had a lot of hair fall out in the shower as well as when I combed it out,just kept falling out.Spoke to customer service today and was told it was because I have been coloring my hair for a while?? I never have had this happen to me ever before. So I totally disagree with whom ever I spoke with.Infact my hair never felt like it did when I rinsed it out.Didn't feel like my hair at all.Pretty sure it burnt or desolved my hair.WAY TO HARSH!!! NOT ANYTHING I WOULD RECOMMEND TO ANYONE. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNori - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not the color I expectedI tried esalon for the first time last week after using Revlon for 30 years. I liked the product but I was disappointed with the color. I was expecting a medium auburn. I got a dark brown with very little red. I am sure the next color will be more to my liking. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHolly - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Too redThis was very red and brassy. Don’t like it at all. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBrianna - We apologize that you aren’t happy with your hair color. Your order is fully backed by our Color Happiness Guarantee. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not for meDried my hair A LOT!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsErica - Thank you for your feedback. We apologize for the disappointing experience you had with our customized hair color. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection! |
Bringing out the Highlights!I have received so many compliments on my hair and hair color since I added the highlights. From the ladies at the nail salon to a stranger in the grocery line, and even my own hairstylist(!) have all complimented my color and the blended highlights. Now I have confidence that my mane is magnificent. Thank you eSalon! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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The customization of color at this salon is superb.The customization of color is superb. I can go a little lighter in the summer and a little darker in the winter. The people here give great customer service. The products I have purchased have been excellent. I am very pleased with this company. 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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COULDN'T. BE. HAPPIER!!!Amazing!!! No gray. Coverage is incredible, looks totally natural, instead of box reds... I can't go back now, hooked forever! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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As good as my hairdressers colorI was very nervous to try an at home color but after reading a ton of reviews I decided to give eSalon a try. I couldn’t be happier! My hair looks and feels great. I would highly recommend this product. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Need gray coverageI really like this product! The color itself is perfect and so easy to use. My only problem is the mediocre gray coverage. I have put in a change request for my next shipment, so hopefully there will be an improvement. Otherwise, I am happy with my hair color, especially considering the low cost and the convenience of coloring my hair on my own schedule. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |