67'726 Avis clients vérifiés |
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Colorist didnt listenMy first order was perfect, The second one went too dark and now the third time I am so embarrassed my grey roots are way lighter than the shaft of my hair. I am so upset they sent it without discussing it with me personally. I think I may cancel my auto delivery. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHeather - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and we have sent you an email to get this resolved. We appreciate you reaching out! |
NopeMy hair turned pink 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMarie - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
OK!After finally getting my chemicals open I followed the directions to the letter. My hair is unevenly colored. Also my few grays near my face did not take the color. So they are shiny gray. Pretty Bummed. Jenni 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
leakedNo seal on it and leaked all around the bottle 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHelen - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect!!! 🙌🏼I loved the personalized box, with all the extra items that made it super easy to color my hair (gloves, skin protectant, conditioner. So cute!) The recommendation that my colorist gave me was spot on (just go one shade darker, not two) and the directions were simple to follow, with good tips (add left over color + water in the shower and lather for even results.) So happy I took a chance on you. And now I don’t have to keep track of my previous colors; you’ll do it for me! Awesome!!! 5 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
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Custom hair colorYour haircolors are fantastic 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great Color, easy to use, made my hair look even healthier!I tried esalon after noticing my sister's hair looked super healthy and shiny. She told me it was esalon and I should try it. When I did, I found the whole process super easy; from ordering to paying and finally to using the product. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!Love this dye, the colour is perfect and easy to apply. Postage makes it expensive but I need 2 shop bought dyes so not much in it really. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBillie Mae - We're so happy to hear that you're enjoying your customized hair color! We truly value your feedback and look forward to hearing from you again in the future. |
Love my colorI abso!lutely love how they adjusted my color just right. Thank you esalon 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Amazing hair colourThis is the best product I’ve ever used. It’s easy to use with great accessories, covers my greys and the colour lasts longer on the hair. My only suggestion is that I could do with a smaller root application kit. Maybe 2 or 3 sets for roots in a box. It seems a great waste to use the whole kit for a root touch up and throw the rest away. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |