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Color Set
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67'726 Avis clients vérifiés |
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Trier selon : |
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DisappointedRequest was for lighter colour now colour is darker and no gold tone at all 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCaroline - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! We will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
Waxy residueThis is my 2nd. Order. It left a horrible waxy residue. Had to wash my hair several times with Dawn. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSharon - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Product everywhereWhen I got it opened I thought it looked well pack and couldn't wait to use it in a few weeks. Then I took the shampoo and conditioner out and the problem revealed itself. The bottle for ends wasn't too close properly and the. I got all over the bottom of the box and the bags of the other products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJessica - Thank you for your feedback. We apologize for the disappointing experience you had with our packaging. We're always looking to improve our service and products, and truly value everything our clients say. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Hair colorThe selection I made was just what I was looking for. My hair has never been so soft and shiny. The color lasts and does not fade like the hair color you would buy over the counter. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect Auburn!I absolutely love the custom blend color that Britney made for me. I suggest sending in a photo so they can really see what they are working with beforehand. The packaging was so professional, the instructions were so easy. I honestly feel like I went to a salon! Thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color lockThe Heart Lock It shampoo does as advertised; it locks in the color and gives shine to your hair. I have used other shampoos in the past and my color always washed out. With heart lock it, my color remains. Worth the price. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love my colorBest color I have had in forever!! I think I have found my new brand of color. May try a lighter shade in the summer but for now I’m am loving this color 😍👍 Thank you ! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Thorough Application TrainingToday I had a very thorough training on how to apply color from Kelsey. I have never colored my own hair. She gave very clear instructions and made me comfortable with the process. I appreciate how she made me feel at ease and I'm looking forward to trying this on my own. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Absolutely LOVE!!!I got my color kit in the mail this morning. Came home and applied right away. I adore this color! It's about as close to my natural color as I could possibly get without shaving my head and starting over, which is exactly what I was going for. The color is perfect, my hair is soft and silky, and best of all, I feel beautiful! Thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Grey coverageLoved ny first color. Second on the way. Covered my grey pretty good for atleast a month and i am a part grey hair lady. Keep up the good work. I hope my second color is as good as the first for color and for grey coverage 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |