67'709 Avis clients vérifiés |
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Haven't usedI've decided to stay with my stylist, I'm to nervous to do myself. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMissy - We’re sorry to hear that you do not wish to try the color. Should you decide to try it, we hope to continue helping you find hair perfection! Please let us know if there is anything else we can do to help! |
Amazing productBy far the best hair dye I have ever used beats any salon any day the best thing about the product it doesn’t stain your scalp or skin, colours evenly and easy to use so happy with this product will definitely recommend it 0 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Good ColorAt first I was on the fence about the color change but after a few days the color softened and it looks great. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Customer service shipped out a week late then blamed on meI knew I was going to have a tight timeline so I planned to have a shipment a month in advance. My custom color was shipped out on August 28th when I scheduled it for August 21st. Even with the 1-3 day processing time this was by all means late. I was berrated and argued with by an unempathetic customer agent. I’m doing a cross country move and now am going to be 4 weeks past due by fault of esalons logistics. But yet have told it is my fault. They will leave you high and dry 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKristen - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Amazing!I finally got around to using the set and this has surpassed my expectations! The color is EXACTLY as I wanted it to be. Y’all are serious magicians to get this right on the initial go around. Thank you!!!!! 7 sur 8 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect!Now that I’ve colored my hair a few times I’m ready to review. I’ve never had a color be so close to my own hair color that you can’t see the grow out! And it makes my hair look even prettier than it’s ever been. I’m so happy with the whole experience. 13 sur 17 personnes ont trouvé cet avis utile. Et vous ? |
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Ich finde euch einfach gut.hönDie Haarfarbe ist super geworden.👍👍👍 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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looove my custom color setThis color set makes everything easy. I don’t have to worry about mixing the correct amount of developer and color; it already comes ready to mix. I love love love the custom colors for my roots and ends. It’s looks so good! 6 sur 9 personnes ont trouvé cet avis utile. Et vous ? |
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Leider etwas enttäuschtLiebes esalon Team Ich habe eure als sehr gut beschriebene Haarfarbe aufgetragen und mußte nach 7,8 Tagen feststellen das mein Ansatz schon wieder ergraute. Hatte mir mehr und ne Verbesserung erhofft im Vergleich zu Drogerieproduken. Den Preis finde ich deshalb viel zu hoch und möchte eine weitere Zustellung hiermit kündigen . Viele Grüße Patricia Maulhardt 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatricia M.- herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat, aber wir freuen uns, dass Ihnen die Farbe gefällt. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |
A Crown JewelThe price turned me off just a bit initially but then I thought, I would spend thrice that amount in a salon. So I splurged on myself and have zero regrets. The color was spot on and my hair felt like it was resurrected from the dread. I was just looking for a gray touch up instead I got the spa treatment. My hair never felt so soft! The color lasted through many washings I lost count. Lastly, the color was quite vibrant so overall I am happy with my purchase and will be bach.😂 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |