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Color Set
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67'726 Avis clients vérifiés |
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Trier selon : |
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Not the bestI reached out and asked for my custom color to be a little more rich, darker in color because it was fading uneven, so they added an additional bottle of color for the ends of my hair that would even out the color. I followed the directions very carefully, but the color is not even close to what I wanted... It is more BLACK then a rich brown. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Unable to change my color before it shippedThis color is too dark for me and I was unable to change to color the last time I received an email telling me it was ready to ship. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHolley - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
If hair jaundice was a thing, that would be an appropriate name for this colorI was really excited to try this product as it seemed as though an exciting challenge to the standard box color. Cute packaging and custom labels can't cover the fact that the color itself was terrible and forced me quickly out the door to get something to cover the atrocity it brought. I was looking for a dark blonde color and was dismayed to find an awful yellow color that made me look like a sickly leprechaun. The $5 box color that I purchased from the pharmacy was far more preferable to this 'custom jaundiced' look. Swing and a miss 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKelsey - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Still unhappy w color. I bought my original liberal preference and keep gettingCompliments evetyday...which I was not getting for 2 months, sry. I am going to cancel...it just did not work out for me. Thank you for ur help 😊 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
perfectI am saving so much money. I do my roots and just have highlights done every 6 months. Greatest thing ever! I don't know how they do it but the color is perfect. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Golden hairI really like the custom color kits. My hair does not look "COLORED" it looks natural, the color blends well with my grayish root growth too. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Very niceIt was a very pretty color and will order again! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Gray coverageCover the gray completely it’s absolutely wonderful 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great results with custom advice!Before I colored my hair, I was unsure about the process since I wanted to eventually go lighter. I emailed a question and was responded to within a few hours. The stylist said to color just my roots, and it worked out great! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Awesome Hair Color!I really love having a personal box of hair color sent to me every couple of weeks. The directions are easy and it's much cheaper than going to a salon. The stylists always listen to my feedback with coloring and offer suggestions. Definitely recommend checking them out! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |