67'709 Avis clients vérifiés |
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Looked great at firstEasy to use set with the perfect amounts and was really pleased with the initial colour. Unfortunately it faded from darkest brown to an orangey colour and now I’m finding it hard to cancel. Ita a great idea but I don’t recommend 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Erin! We are sorry to hear your color turned out orangey. Please check your emails, we got back to you. |
Damaged hairI do not want to receive any more of this product. I feel it is damaging my hair (dry and frizzed). 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsBonnie - We’re truly sorry that our color did not meet your expectations. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Worse hair color EVERI’m a natural blonde. I was sent an email that they were adjusting my hair color. I did exactly what I’ve done numerous times. I got out of the shower. My hair is almost black/brown/gray. WTH. I called them very upset. I can’t leave my home. I’m so pale my hair is way too dark. Someone definitely didn’t know what they were doing by adjusted my color from a blonde 7 to 10. I have court Tuesday. This better get straightened out. Don’t EVER adjust my color ever again. Screw your suggestions lady. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKimberly - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Perfect!This is the exact colour I wanted. I was quite nervous but it turned out amazing 1 sur 5 personnes ont trouvé cet avis utile. Et vous ? |
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Love itI have been a customer for a decade now and still love my color. I wrote the review below in 2016 and I still stand by it. I recommend these products to all my friends and family. If you are undecided about using hair care products ordered online I say go for it. I don't think you will be disappointed because..... I really love my color. It comes when scheduled and I can count on the color always being consistently the same. Love it. 10 sur 14 personnes ont trouvé cet avis utile. Et vous ? |
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COLOR SetSuper Ergebnis, einfach in der Anwendung 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Lovely colour, shipping no so good.I'm very happy with my colour, it was adjusted two times and it turn out very good. I relation with shipping, I live in Ireland and he shipping information does not work. I try contacting support but you go link after link and is a maze to get the proper link. really hard to know were your order is. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Nicht benutztHabe es nicht benutzt es sollte zur Probe sein, jetzt möchte ich es abbestellen!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDr Birgit L.- Vielen Dank für Ihre Kontaktaufnahme! Mit eSalon haben Sie viele Möglichkeiten. Wenn Sie eine Bestellung über eine Rabattaktion aufgeben, werden Ihnen während des Bezahlvorgangs Informationen zu unserem wiederkehrenden Versand angezeigt. Sie können aber auch Einzelbestellungen aufgeben – ganz ohne Bindung. Der Vorteil eines Farb-Abos besteht allerdings darin, dass Sie bei jeder Bestellung 20 % sparen. Das ist ein großer Vorteil für viele Kunden, die ihr Haar öfter färben. Außerdem haben Sie die Möglichkeit, das Abo jederzeit zu kündigen. Ein Blick in Ihr Profil hat uns verraten, dass Sie bereits mit einem unserer Farbexperten zusammengearbeitet haben, um Ihr Problem zu lösen. Bitte geben Sie uns Bescheid, wenn wir noch etwas für Sie tun können. Wir sind für Sie da. |
Good colour, easy to work withVery easy colour to apply and rinses easily. It has nice undertones, only thing is it’s starting to wash out a bit quicker than i’d like, but that could be from me having previously bleached hair. other than that it’s amazing my new favourite hair dye 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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SHIPPING TAKING AT LEAST A WEEK!!!!!I began my journey with this company during Covid. The past year (more/less) has been taking at least a week to ship out my order. I sometimes call and order a couple boxes because you are unable to order more than only 1 box online. I love my color but the shipping is super frustrating!!! I'm hanging on by a single strand eSalon. Do better!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsYvette - We’re truly sorry for the delay in processing your orders. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |