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Color Set
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67'726 Avis clients vérifiés |
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Trier selon : |
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compleltly in love with this...I started doing this a few months back. I am in love with this. the color is great. and I love they just send it to my house. this is by far the best, and my favorite color I have items I have ever used, 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Wow! You guys nailed it! Fixed the mess I made with my late night CVS box color!Seriously you nailed it! My hair looks freaking next level after a mess of a job with a CVS box that promised no red tones and delivered FREAKING RED tones 100%! I waS SO SAD. You guys fixed it, I was nervous at first but WOW my color is everything I asked for & more. Shine, tone is great. I love you! Will be back! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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First timeI really loved the color my hair turned. I will continue to color with esalon.! Thank you!😊 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Keeping it Blonde at 60+About 3 years ago (before eSalon!) I wasn't happy with the salon color I'd been getting. It never looked good (to me) until after about 3-4 shampoos, and looked more "red" than my natural blonde had ever been. With plans for a long summer spent with family across the country, I decided to try eSalon. The first time I used it, I was pleasantly surprised at how much I liked the color! I touch-up my roots only on a regular 5 week schedule, and though I tried to make do with grocery story Root Touch up color every once in a while, I finally figured out how much happier I was using eSalon exclusively, so I changed to a 5 week shipping schedule. Excellent coverage for my increasing gray around the face, no reddish tinge, no brassiness, no highlights; yet my hair looks like it's professionally colored. An excellent value for a quality product. 80 sur 82 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect colorExactly what i wanted. My shade but better. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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DisappointedI ordered this and applied it as directed. The color was a runny mess. It kept running down my face as I applied it and got into my eye and burned. Not to mention the stains it left all over my face, neck and arms. It also ruined by bath rug as it was running faster than I could clean it up. Made a mess of my shower. I have never used a product that was so runny to use. My color came out very dark. Not what I thought it would be. I would appreciate a refund and maybe some information of what could have happened with this color. Thank you. **UPDATE: Esalon refunded my money and was so accommodating. I decided to try the product one more time. I will let you know how it turns out. Thanks. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Ok for nowI follow the instructions maybe the next time I’ll try a lighter color. My roots I waited the recommended my roots are lighter than my ends. Over all I’ll try them again. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHeather - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
horribleI had to re-wash my hair 5 times that day and lost a million hair, as the colour was extremely hard to get rid off. It took me a whole week to get back to normal without all the greasy hair. It was a horrible experience! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLoreley - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Overall Good Products, Actual Color Result Different than ExpectedOverall, good quality products, Color result not as expected. Great, easy to follow instructions. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsDG625 - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Die sticks to scalpLooking to cancel my orders. I have tried this 3 times and each time the die sticks to my scalp. It's impossible to rinse out even when following your instructions closely. It is a gooey, clay like substance that I have to scrape out of my hair. It takes 3-4 washes after the dying wash to get this completely out and not looking greasy and unwashed. I mentioned this prior to my last order and did not get any additional information on this besides what is in the written instructions. This product does not work with my hair for some reason. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKeri-Ann - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |