67'726 Avis clients vérifiés |
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ExcellentSo very happy with the service quality and color. Will definitely use eSalon fron now on. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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no more long salon appointments!I am so happy with the chance to color my own hair at my own convenience. It is easy to follow the instructions and the color is a fantastic match! Thank you for this wonderful subscription service eSalon! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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perfect colorI love the color matching! I also love how long it lasts on my hair. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Red Hair colorI’ve been using your color products for about a year now. After many years of high end salons and the endless hours spent along with cost I can’t say enough. About your company and products. Five stars do not say enough need to add more stars! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ColorLove the color. Didn't use the highlighter. Was so busy. I think I will stick with the color only for my next order please. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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ExcellentAs always leaves hair feeling good unlike some color where the conditioner leaves hair loaded and greasy. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Adjusted my color!A little messy because it's quite thick, I'll use again though. Much better quality results than over the counter colors I've used and results lasted as long if not longer than my $100 salon haircolor! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Destroyed my hairThe colour was much darker on the roots than the ends and although I followed the instructions and timings precisely it has caused significant damage to my hair which is now incredibly dry and breaking off. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVictoria - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Did not cover any of the greyIt is as if I used nothing- No grey coverage- no color stay. I have been coloring my own hair for years- My dad was a barber for 40 years- I grew up in the industry- I did exactly as directed. Not for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsNici - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Didn't cover as well as the box dye I was usingDidn't cover the ends of my hair leaving it two tones The color would have been beautiful had it colored correctly 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmy - We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that one of our Licensed Colorists can further discuss your hair color needs, and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |