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Color Set
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67'642 Avis clients vérifiés |
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SHIPPING TAKING AT LEAST A WEEK!!!!!I began my journey with this company during Covid. The past year (more/less) has been taking at least a week to ship out my order. I sometimes call and order a couple boxes because you are unable to order more than only 1 box online. I love my color but the shipping is super frustrating!!! I'm hanging on by a single strand eSalon. Do better!!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsYvette - We’re truly sorry for the delay in processing your orders. We take our clients' feedback to heart and continue to improve our products each and every day. We hope to continue helping you find hair perfection! |
Used to be goodThis product used to be good. The quality got worse. The actual color that they sent me changed without me making any adjustments to my order. The website won't let me quit, and now it feels like another horrible online experience after years of being a reliable resource. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
LOVE ALL MY CUSTOM COLOUR SETSI always used box dyes beforehand, but after this I wouldn't go back, did once and immediately regreted it. These customs give my hair the perfect colour, the perfect touch, it doesn't stain at all and you cab definitely feel that it is a different and much more valuable hairdye then usual drugstore ones. I think the price is definitely worth it! Would recommend to everyone! 15 sur 20 personnes ont trouvé cet avis utile. Et vous ? |
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I LOVE my new color!It took a couple of tries to get the tone just right but now it's perfect! Esalon did not give up on me and worked to make it right! I LOVE my color and I can't wait to try the toner and neutralizer in my next order!! 11 sur 15 personnes ont trouvé cet avis utile. Et vous ? |
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Just perfect!The result is perfect! The steps were clear for application and I really appreciated the communication from the stylist. After the photo they advised I needed 2 colours: one for the roots, one for the rest and they added the roots colour in the box! The result is perfect! 6 sur 10 personnes ont trouvé cet avis utile. Et vous ? |
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Schöne Farbe!!Farbe passt perfekt und deckt das Grau auch sehr gut ab. Leider zuviel Farbe für die Ansätze, könnte für mind.2xAnsatz färben reichen. Ist mir längerfristig zu teuer alle 6 Wochen. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La calidad es lo máximoExcelente, quedé encantada con mi color, parece muy natural; muchas gracias 😊 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I requested brighterThis is very dull with a hint of red. I was thinking more Addison Sheperd from Gray's anatomy or a brighter and bold red brown with still warm undertones. It just looks light brown to me with a hint of red in the sunlight. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJenna - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
YuckWhen I stared with the company we worked on the color. It didn’t take long before we got the color I wanted and the softness and shine It was even better than I thought it would be. After several years passed something changed. My package was the same but not the results. Were different. Now my hair is dry and unmanageable. But my color stays the same. That’s the only reason I stay with the company. Ido not recommend this company to any one. Again my hair is so dry dry I could only keep it in a bun. Sad 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRaquel - We’re truly sorry for any disappointment with your results. We take our clients' feedback to heart and continue to improve our products each and every day. Keep an eye on your inbox for more details. |
Zu dunkelEigentlich sollte es ein Kupferton werden. Nach der Färbung war es eher ein Kastanienbraun. Leider überhaupt nicht zufrieden 😔 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsUlrike T. - Vielen Dank für Ihr Feedback. Es tut uns leid zu hören, dass die Farbe nicht Ihren Wünschen entsprochen hat. Wir nehmen unsere eSalon Farbzufriedenheitsgarantie sehr ernst, daher möchten wir zusammen mit Ihnen an einer Lösung arbeiten, sodass Ihr Haar fantastisch aussieht. Bitte halten Sie Ausschau nach einer weiteren E-Mail. Wir werden uns bald mit Ihnen in Verbindung setzen, um es wiedergutzumachen! |