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Color Set
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67'726 Avis clients vérifiés |
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Trier selon : |
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Difficult for vibrant red headsThe color you sent me is too blonde again. I don’t want blonde/orange roots - I just want the root color to look more like the vibrant red you sent me for my ends in my very first box. Also I have WAY too much hair for 1 bottle. The refresh bottle that I receive each month says it should refresh my roots and my ends, that’s a joke. The color on my ends fades so fast that getting one bottle every 4 weeks for just the roots is just not going to work for me. Maybe this isn’t the right product for me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAshley - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Dye too runny.Made such a mess of my bathroom. The dye is too thin and runny. The brush supplied in kit is inadequate, it spotted black dye all over myself and bathroom. Please do not send any more. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJudith - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Damaged boxUnfortunately, i was supposed to receive a touch up box last month; however, it never came. I just received my second box, and it came damaged with the hair colour leaking and getting all over the other products. First time this has happened, but still disappointed.. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMeghan - We never like to hear that our customers are unhappy with their service, which is why we have a Color Happiness Guarantee! We have reached out to you via email to find a remedy for this issue. Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Hair color Too redThe hair color I got was way too red. I picked a copper brown. Not happy with it. The red is not even a pretty color red. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelissa - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Love it!The color is very vibrant and shiny! I love it 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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💗💗💗You guys got this color exactly right for me! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love love love!I love eSalon! I love having so many options and flexibility to tailor my colour to be exactly what I want!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great grey coverage ....My salon stylist even complemented my color..... Relatively easy to remove from skin and very nice personalized user friendly kit in box...! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Color ChangeGreat work completed by the color team taking my color concerns, adjusting color blend, and providing me with a lovely product. I’m very happy with the new color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great coverage, easy instructions!I found this colour system easy to use and the coverage is excellent, not a grey hair in sight! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |