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Color Set
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67'726 Avis clients vérifiés |
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PerfectExactly what I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect!My colorist got exactly what I wanted. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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AwesomeI loved the color that I chose. Once I was done it was the same actual color I did choose. My hair was not brassy and it has lasted even longer than normal. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Grey hair!Post chemo in my 40's..total grey...and curly, which I loved, but the color made for me was super awesome (!m not calling my hairdresser out at all) it looked nice. For those with post chemo hair....try this product. I've been a customer since I had 1/2 inch grey hair. Now I look normal with the color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Volumizing MousseLove it. Doesn’t weigh my hair down. Wish it came in unsented. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!Made a few slight changes the second time around. Just the right color and tone. Easy application! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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MehColor was nice but didn't touch any of the few grays that I have 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Not Red EnoughMy hair turned out to be more brown and orange-red. I wanted it to be more purple auburn red. I have requested a change in the chemistry of the color and also bought a purple tint which I hope will help. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLaTonya - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Collateral damageMy coarse hair felt damaged after use & I will not reorder. A second Order was sent way before the 9 weeks between coloring I indicated on the Questionnaire & I won’t be using it . I’d like a full refund - 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLee - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Cancel my accountI didn’t realize this is an automatic shipment. I hated the hair color it was like Ronald McDonald red and then I got more of it not realizing I signed up for life. Please cancel my account. I hate your product. There was no permanent cancel under my account. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelissa - Thank you for reaching out! There are a lot of options for you with eSalon. If you decide to place an order through an eSalon promotional offer, you’ll also see information about our recurring service during checkout. You can also choose single shipment options if you would like. The advantage of our hair color plan is that do you receive 20% off of every order. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |