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Color Set
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67'740 Verifizierte Kundenbewertungen |
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Can not cancel!I do not like nor do I want this product. I've had NO success trying to cancel . . . good grief, no relief! PLEASE CANCEL and inform me when you have done so. Thank you. 1 von 2 Personen fanden diese Rezension hilfreich. Du auch? |
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Colors the graysI love the fact that it colored my gray, but it's just a little dark for me. Want to try a little lighter next time. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenSandra - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution, and get you one step closer to reaching your perfect hair dreams. |
ObsessedI love this hair color so much! I’ve been dying my hair on and off for years and have never been happier than with esalon, it took a few tries to find the right shade but with my third order I got the light set with my base color and it’s the most amazing thing! I’ve never been to a real salon to have my hair colored before so I have nothing to compare it to but WOW. I will be putting this on repeat for sure. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Perfect colourThe product was wonderful and matched up perfectly with what I already had. Instructions are clear and all supplies (gloves, brush, etc) are provided. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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WowThis kit came professionally packed for only 30 bucks. I am super excited to try your product! So far I am giddy from the box I received! It's beautiful! I want to become a distributor! Oh can I? 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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PackagingI want to start by saying, I love your product. It's customized, changeable, convenient and easy to use. My only concern is the packaging. I try very hard to recycle as much as possible. I was sad to see that you felt your instructions needed a plastic folder and the two color bottles are nestled in a plastic form that is not recyclable. Thank you for listening. Lorianne Sward 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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ColorDidn't seem to cover my grey roots as well as it has in the past. :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Loved itLove the color this time, but it really made my hair feel like straw, even after the conditioner was used, and I haven't colored in awhile or used any products in between, so kind of harsh this time it seems. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Root Lift HairsprayThe root lift is a little too stiff. I didn’t realize it was a hairspray. So between using that and additional all over hairspray (I never use a lot of hairspray, I like a soft hold) if I needed to restyle it was somewhat difficult to comb or pic through my hair. I do admit it did lift where I needed it. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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The "colorist" obviously did not read my detailed email instructionsI am completely white/gray, so I need good gray coverage. I wrote an email in detail telling them I was gray. I also wanted a blonde with a mix of level 9 and 10. What was sent was a stock blonde level 10 with bleach. So not only did it bleach what remaining nice color I had, but did not cover the roots. So, with white roots I remain...sad.... I am cancelling my membership as the "colorist" did not pay attention to my detailed description of what I needed. So, I will continue to color my own hair with the way better products from the beauty supply store. Don't know what I was thinking in joining this online supply. Sincerely, Julia 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJulia - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |