67'740 Avis clients vérifiés |
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This is perfect!!!I love it! The color is perfect! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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NaturalGreat colour again, very natural and covered my sliver 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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AWESOMEGorgeous color exactly what i was looking for!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Compliments again.I used to be a natural redhead. As I got older it changed. A student made a comment about my blond hair and another student told him it used to be red. I started coloring with my mom’s help. She used to be a beautician. I tried e-salon. The steps were different than she had ever done and she loves my red hair once again. So do I, and I get compliments from others too. Thank you! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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So Great such a dealI just got my box of product, and was excited to try it out. Not only was I pleased with the color match and how well it did, my hair also feels really soft and healthy. Thank you!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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One bottle instead of twoI like the color very much and it was easy to apply. I was a little disappointed that it was only one bottle of color instead of two with my recurrent order (when previously it was two for the same price). I had to stretch it a bit for my extra long hair, but it turned out okay. I'll keep ordering for sure. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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straw for hairMy hair goes down to my waist. After using esalon my hair was like straw. I waited for 3 days to wash my hair and when I did, the color started to come out. Most of the color was out of my hair by the 3rd week. Store bought color lasted longer and made my hair softer than before I used it. This color is not good for my hair at all. I do not want anymore. I would like to cancel any further shipments. I will not recommend this to anyone. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Downgrading review to 2 starsMy color is too dark and eSalon is changing it for the next shipment. They say that what they provided shouldn’t have made my ends darker. Well they are and now I guess other than getting clatifying shampoo there is nothing I can do about it. I guess I can go get highlights but the whole point of this was to move away from expensive salon visits. I’m pretty disappointed that even after speaking to eSalon on the phone they have nothing they can do. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMargaret - Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter. Please let us know if there is anything else we can do to help! |
Love this colorI’m very happy with this hair color and I want to thank you for working with me. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Outstanding Customer SupportYour color is made just for you, way better than the big store colors. If you want to make a last minute change in color your colorist can do it no problem. I love it. I just wish shipping was free when you join up for auto plan. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |