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Color Set
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67'726 Verifizierte Kundenbewertungen |
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A little disappointedI've only tried the product once and was shocked when I was finished and carefully started to comb my hair out and a huge chuck of it came out, I had also used a leave in hair treatment that I use after every wash. I'm also surprised at how fast the color fades considering I use very expensive color treated shampoo & conditioner. All my grey is peaking through so I'm going to try the root touch up this one time and see what happens. I really like the color it's a perfect match to my original, I just pray I don't lose another glop of hair because I don't have much to spare. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebi - We are truly sorry to hear that hair came out after you colored. Our color does not cause hair loss, but if you do not brush your hair, a physically involved process like dyeing can rinse out any shedded follicles that have built up over time. We recommend consulting with your physician, and will no longer send you deliveries. |
Best haircolor yet!I love the color of my hair now. It never changes, unless I want it to and I get complemented on the color regularly! Women always tell me, they love the color of my hair! And I say, it's from E-Salon! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Good but not greatEsalon gives good color options unfortunately I haven't found mine yet. There's lots of product for coverage which is great and the quality of the color is definitely high end. I just haven't found the right shade of red that I like yet but I'm hopeful. The customer service is awesome! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Absolutely no splashes anywhere!Easy to use, not messy. Did it sitting on a towel on my bed - no mess anywhere and I am not particularly careful. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I love your product but my color is too dark.Packaging and product are amazing 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Hair colorI thought this hair color was pretty good. Once the sun got hotter, my hair turned orange/brassy just as quick as the drugstore brands. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJean - We apologize that your hair color turned brassier than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Great concept, great customer service, poor resultsI really want to love eSalon. It's such a terrific idea. The customer service was super helpful when I contacted them. The color was very different than I expected but that could be the fault of my perception. I was aiming for strawberry blonde & I ended up with dark red. eSalon website has a great FAQ section that I used to get tips on lightening the color. I left the color on the length of my hair for the recommended time (I believe it was 5mins). I started the time once I'd gotten the color distributed throughout. Maybe I was supposed to start it when I put the color on the 1st section..? I have fine hair. I've spent more money on deep conditioners recently that I would've payed my professional colorist to do my hair in the 1st place. It's very strawlike now & I'm doing everything I can to avoid cutting it all off. I look terrible with short hair so this ought to be a fun summer. I think eSalon is great option for people with a different hair type. Hope it works for you! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTraci - We’re sorry that your hair felt straw-like after your color application. Since you have contacted us and expressed that you were unsatisfied with our product, we've refunded you for your color. Again, we’re sorry that you were unhappy with your results. |
feedback on colorI just colored my hair last week and concentrated on the part on top of my head and around my face as that's where the majority of the gray resides. I just noticed some gray today! I feel like I got better/longer coverage with what I was using before. I do love the extra touches that are put into each box. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMarsha - We’re sorry to hear that your gray coverage faded faster than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide longer lasting results. So we have credited your account for one complimentary hair color order. Again, we apologize you were unhappy with your results and hope to provide you with a color that can better suit your needs. |
Custom HaircolorMy custom color looks completely natural and covers my gray nicely! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Dark shade of brown...The dye colored my hair better than regular over the counter products. My hair ended up being pretty dark though for a light brown. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenNancy - We are sorry to hear that your hair color turned out darker than you expected. Per our Satisfaction Guarantee, we would love to send you a complimentary reformulated color that will provide your desired results. So we have credited your account for one complimentary hair color order. We have reached out to you with directions on how to redeem this credit. Again, we apologize you were dissatisfied by your results and hope to provide you with a color that can better suit your needs. |