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Color Set
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67'740 Verifizierte Kundenbewertungen |
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Sorry stylist, I found eSalon!!!I was a little skeptical at first, how was this any different than store bought color. Let me tell you how I could not have been more wrong! The color isn't itchy, doesn't stain your skin like store bought color, doesn't smell like you spilt a bucket of chemicals on your head and best of all...the color is spot on perfect!! The color remover towelette is the best I've used by far. Good job eSalon!! You've earned my continued business!! 140 von 147 Personen fanden diese Rezension hilfreich. Du auch? |
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Time and patienceIt took time and patience, but an E Salon stylist worked with me, month after month, and now I have my perfect color, tint, and products that make me very Happy! Thank you E-salon. I will never go back to the drugstore box. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Great productI love the color. My hair has never been so soft after coloring. No more drugstore color for me! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Luv luv luvLuv hair color perfect for me. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Love the product.Easy to apply. Doesn’t burn or irritate. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Fabulous!!I followed the directions, and just did the roots and the emulsion, and I am thrilled with the results. My hair lightens a lot in the summer months from, I assume, the water from swimming, and then, after a few weeks of not swimming, I have darker roots with a few gray strands. In the fall/winer months, I do choose to lighten my roots, however lately, I haven't been wanting my roots as light as the rest of my hair. I want them to blend, and be a little darker, so I do not have to color as much. My results from my 1st use are PERFECT!!! I am hooked. Thank you!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Nailed it.Same results as salon-fraction of the time and money. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Lovely presentation , pleased with colourPleased with overall product, hair felt like I had been to salon to have colour done. Hair colour lasted 2 washes, disappointed about this. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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DisappointedI have been a member since 2014. The last time I colored my hair it had this nasty feel to it! I had to wash my hair 3 times with my shampoo and that was after using their shampoo! Every time I wash my hair the color is still washing out! 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenHeather - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Order cancelled due lack of professional support.Sadly, I cancelled my last order after speaking with Hannah regarding my concerns. My concerns were that I had three, YES, 3! distinct colors of hair on my head. This, after following the e-Salon instructions for covering & correcting my unfortunate "HOT ROOTS". The instructed cover-up/repair was not successful. I ended up with very dark ends, still blazing orange roots, and new growth gray roots. HANNAH spoke to me on the telephone. I called looking for advice and helpful direction. Hannah was very sarcastic, condescending and hostile. She encouraged me to accept a full refund as a resolution. It was extremely obvious she wanted to dismiss my issues and dismiss me personally. This person is NOT an asset to your business. Hannah is especially not equipped to deal with client issues. I am extremely disappointed with the outcome of my relationship with e-Salon. I expected better and I certainly deserved better! I assigned one star for your packaging presentation. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenShirley - Thank you for your feedback. We apologize for the disappointing experience you had with our customer service. We're always looking to improve our service and products, and truly value everything our clients say. We hope to continue helping you find hair perfection. |