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Color Set
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67'740 Avis clients vérifiés |
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Bruh.. IDK wat happened?!OMG! My hair has stripes of every color. From brown to orange to blonde and so many other various shades. I didn't think I did anything wrong, my hair was coated and I was sooo excited, I called my mom and was telling her how good I looked, but then boom 1 week later I look like a tiger in the wild. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGrace - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Muy buen colorColor muy bonito y duradero. El pelo queda brillante y con matices aunque venia muy poco producto. Yo tengo mucho pelo. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRaquel - Gracias por enviarnos tus comentarios. Nos entristece saber que tu color no cumplió con tus expectativas. Nuestra garantía de satisfacción con tu color es algo que tomamos seriamente. Te enviaremos un correo electrónico para ayudarte con esta situación. No te preocupes, haremos lo posible porque estés contenta. |
Good things don't always last!Looked fantastic ...for about a week! White hair was very evident after that. Instructions were followed to the letter. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGigi - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
NiceExcelente producto estoy muy contenta con mi color y mi cabello no se daña 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCricia - ¡Nos alegra saber que estás disfrutando de tu Color Personlizado! Realmente valoramos sus comentarios y esperamos tener noticias suyas nuevamente en el futuro. |
Great experienceEasy to follow directions, perfect color the first time! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsVictoria - We're so happy to hear that you're enjoying your custom hair color! We truly value your feedback and look forward to hearing from you again in the future. |
To dullThe color is pretty just now what I was looking for. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJessica - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals.Our Color Experts have been in contact via email and will be happy to assist in this process. |
Good, not greatLet me start by saying, I went into this fully knowing how difficult blond hair is really hard to get perfect... I have had a few terrifying orange hair moments with at home dye jobs. So I know it’s not easy. With that said, I’ll say, thank god for purple shampoo... My roots come in dark, even though I am blond.. the length of my hair is a very light almost platinum blond. I requested the “lightest blond” color. My hair definitely looks better than it did going from dark dark blond to light blond but my roots are still darker than I would like. They also came out pretty orange. If they had turned more of a dirty or even a lighter blond color I would have been ok. I almost look like a strawberry blond now and you can still see where the roots grew out to. I will continue with purple shampoo and the tint rinse on my roots and hope for the best. On the upside, my whole head isn’t orange... just the roots and the darker parts of my hair 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary - Thank you for reaching out! We are sorry to hear that your color formulation came out darker and warmer than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
1st RunThis was the 1st time I have colored all of my hair, only highlights in the past. The experience was great with esalon. A few adjustments needed to color and the instructions. Looking forward to next time. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCheri - We 're sorry to hear your initial color turned out different than expected. We're always looking to improve our service and products, and truly value everything our clients say. Upon reviewing your profile, we see we have reached out to you to discuss your hair color needs and how we can best assist you, per our Satisfaction Guarantee. |
Color SetEsta bien para cubrirte las canas. Lo recomiendo 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsSari - ¡Nos alegra saber que estás disfrutando de su color personalizado! Realmente valoramos sus comentarios y esperamos recibir noticias suyas en el futuro. |
Not enough shampoo and Conditioner I have a lot of hairExactly what am I to do with the tiny amount of shampoo and conditioner u supply?? I have a lot of hair and this barely covers half my head..the boxes the the dollar store offer more product and makes your hair feel softer then the product u offer..THE COLOR yes it’s great even though I haven’t achieved my exact color yet but we getting there. Can a girl get more shampoo and conditioner,I’m paying enough for it that’s for sure!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsRachel - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |