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Color Set
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67'740 Avis clients vérifiés |
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Love my hair color and always get complimentsAlways perfect color and I always get compliments....Hats off to the tech that mixes the color. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Not prettyMost recent mix was dull and a darker brownish color. Not at all the Bright Red I like. It doesn't seem shiny to me either. I don't really know where to go from here. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKendra - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Monthly ColorNeed gray coverage to last longer. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsColleen - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Never got my order.Cancelled my account with esalon and never received what I had ordered days before hand. Not impresses. A waste of my money 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLarissa - Thank you for your feedback. We apologize for the disappointing experience you had with your most recent order. We're always looking to improve our service and products, and truly value everything our clients say. Keep an eye on your inbox for more details. |
ColorStill having hard time covering gray 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMichelle - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your coverage. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Not GoodThis was supposed to be cool dark blond, but it came out a strange gold color. As it faded out over one week, it looked progressively worse. I followed the directions exactly. I think the problem is in the product--it's just not great. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMartha - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Doesn't color roots wellI love the color that you made for me. I just wish it would have colored my roots. My roots are completely White but it is a course White. I did as your instructions said but after I washed my hair even the first time I could see the white Roots the second time I washed my hair it was like I didn't even color my roots I'm very disappointed this is expensive and supposed to be best hair color. I have had box colors last longer at from Walmart. I am thinking of cancelling my next shipment from you because it does not work as well please if you responded this what can I do 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLana - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Not so good this timeWasnt as good as it normally is, seemed stronger amonia smell and the colour coverage wasnt first class like before. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJane - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Faded Fast!I loved the color but by week two it had faded almost completely out. I understand reds are tough but it has been about a month and I have nowhere near the color I wanted. I want to try again but I am a bit skeptical right now. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmanda - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
eSalon is the bestI love the way my hair fells after i do my coloring. So soft and silky looking. If you are over 50 i would definitely recommend this product. Oh i almost forgot it covers my gray better than any other hair product out there. If you have not tried this you really need to. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |