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Color Set
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67'740 Avis clients vérifiés |
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Best color ever!What an amazing color. I am so happy that I gave eSalon a chance! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Grey coverage lackingThe color was nice. I love the kit and friendly instructions. I left the color on as prescribed after timing application and everything as recommended. My greys were visible just a couple/few days later. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsApril - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
Great color!Hi, This is the color I’ll keep! 😊 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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hair colorNot happy at all this time, unfortunately for me, I didn't read the instructions before doing my hair. I foolishly thought that I got an extra bottle of color. I have never had to mix to different bottles, one for roots and one for ends. 😒 my hair looks terrible and I'm not sure how to fix it. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsPatricia - Here at eSalon, we are always striving to create the best products possible. We value your feedback, and truly appreciate you reaching out to let us know about your concern. We have reached out to you via email to discuss this matter further, and see what we can do about remedying this situation. Keep an eye on your inbox for more details. |
Still have grey hairsNot happy that my grey hairs are still there 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLucy - We apologize that you were disappointed by the gray coverage of your hair color. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our Color Specialists to get this resolved for you right away. We truly appreciate your feedback, and the opportunity for us to make it right! |
hair stickyI just used this for the first time. I was very careful to follow instructions closely. I used the enclosed shampoo and conditioner. My hair is dry now, and its very sticky. It feels like I haven't washed it in a week. I really like the color, but am not happy with how my hair feels. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsGail - Thank you so much for sharing your feedback, we are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right, and will be reaching out to you shortly. Not to worry, you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
My blonde hair is now a pinkish brown. Disaster.Not at all happy. Its going to cost a fortune in a salon to fix this mess. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJulie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Do not like the color!Please do not send any more product!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJudith - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Wow !This is the best hair colour I have ever used and I have been colouring my hair for 26 years. The colour does not fade it continues to look good months after it was applied....I have not recoloured every 9 weeks. In fact if it was not for the "silver" roots growing in I would not need to buy it again. Even my husband thinks it is great, pays me compliments that my hair looks so good ! 2 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Very user friendly.Easy to follow instructions and the sticker that comes with the instructions makes it very easy to pin up the instruction leaflet to a mirror or shower cabinet so they are easy to view and follow whilst using the gloves for the application process. Very simple but brilliant idea. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |