67'642 Avis clients vérifiés |
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No blue or black in this pearl blue black color!It’s red and brown, roots are now red, rest is a mohogany brown. My hair was dyed blue black previously. This is the second time I’ve used their color and both times it was red/brown. Garbage, don’t waste your time or money!!! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsKassandra - We truly appreciate your feedback! Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Farbe superFarbe super, nach meinen Vorstellungen 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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PerfectI’m very satisfied 😊 0 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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ColorI have been a customer for 5 years and I so love your products 0 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Beautifully selected just for meThis was by far the best experience I could’ve hoped for! Ditching salon visits for Demi permanent and doing this in the comfort of my home when I feel it’s needed is the best thing I could’ve done for myself. Self care is a must! Not only was I nervous the color wouldn’t match my natural I am blown away to know the color is exactly like my natural!! 0 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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Copper highlightsSee color's 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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ColorI liked this color more than my last one but it isn’t quite right. I think I need to go back to the color I used 5 years ago. However, the colorist took my suggestions for this color which I really appreciate! 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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IT WAS TO LIGHTi PUTTHE COLOR IN AND DID NOT LIKE THE COLOR AT ALL IT WAS TO LIGHT FOR WHAT I ASK FOR PLUS i WAS NOT TOLD I WOULD BE PAYING $33.00 FOR NEW COLOR I CAN GET IT MUCH CHEAPER IF I GET IT ON MY OWN 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsLisa - We’re so sorry to hear that the results of your color application was too light. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Not really customI have tried to have my hair color adjusted multiple times and it just didn’t work. I wanted my natural red color, but it’s still more brown than red. Just pick the color yourself. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCindy - Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Farbe deckt graue Haare gar nichtNicht zu empfehlen. Kommunikation ist schwierig. Beratung ist nicht vorhanden. Es werden Standardantworten geschickt 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsEugenia S. - Herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre Erfahrung mit uns zu teilen. Es tut uns leid zu hören, dass die Grauabdeckung nicht Ihren Vorstellungen entsprochen hat. Im Zuge unserer Kundenzufriedenheitsgarantie möchten wir gern mit Ihnen darüber sprechen, wie wir es wiedergutmachen können. Jeder einzelne Kunde liegt uns sehr am Herzen und wir möchten Ihnen ein Produkt anbieten, das Ihre Bedürfnisse besser erfüllt. Bitte halten Sie Ausschau nach einer E-Mail mit weiteren Informationen. |