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Color Set
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67'642 Avis clients vérifiés |
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Beste HaarfarbeIch habe jetzt zum dritten Mal die tolle Haarfarbe bestellt und bin total begeistert von dem schönen Ergebnis. So schön ich bekomme sehr viele Komplimente wie toll es aussieht. Vielen herzlichen Dank dafür und liebe Grüße aus Cottbus. 1 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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Color MatchI colored my hair today, at home, for the first time in many years. The colorist listened well to me, and the results are very good! The only problem I encountered was difficulty pouring the final rinse of color over my hair...it ran down my face, and I got it in my eye. I wonder if I can just lather my hair with water, instead of pouring it from the bottle. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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No root coverageReally disappointed with custom colour. No root coverage despite following instructions to the letter for application and timing. Left rest of hair very brassy. Also such a strong chemical smell (ammonia?) Had high hopes but not impressed, have been home colouring for 30+ years and has to be the poorest result to date. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHi Jeanne! We are sorry to hear you are not happy with your color. Please check your emails, we got back to you to help you. |
DisappointedThis is the second time I give your product a try. First time was not at all what I was expecting. I was in the process of moving city when my personalized product arrived. I packed everything and couldn't find it until now. The color looks extremely faded and I just colored my hair today. So I guess I will redo it in about 2 weeks using the product I buy at Walmart. The results are what I want and I don't have to wait for your team to get it right in about 8 months from now. I am canceling my account. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsHello Martine, We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Turned out greatIt turned out great- even better than last time I went to the salon! Very shiny and healthy looking. Definetly recommend! 1 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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DreamyLove my new hair colour set. Every single little detail of the order and kit from start to finish. My hair looks and feels amazing 😍 2 sur 4 personnes ont trouvé cet avis utile. Et vous ? |
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Love it!I love my colour. It gets rid of the orange hue. The colour is still very dark at first, but it will be perfect in a couple of washes 1 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Color setLeaves your hair color looking healthy and color looks decent after many washes. 1 sur 3 personnes ont trouvé cet avis utile. Et vous ? |
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Great ColorThey make root touch ups so easy and the color is just perfect! 0 sur 2 personnes ont trouvé cet avis utile. Et vous ? |
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It didn't workI didn't notice a difference in my hair colour after use. I've dyed my hair at home previously and followed all the instructions, but the dye didn't take. Wanted to love it! Customer service was great. 0 sur 1 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsCalie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |