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Color Set
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67'740 Avis clients vérifiés |
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Not happy with colorMy light brown with copper wash came out orange. I also cannot find where online to get my colorist to see how to fix this problem. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJarah- We never like to hear that our customers are unhappy with their color, which is why we have a Color Happiness Guarantee! We have reached out to you via email so that we can further discuss your hair color needs and see how we can adjust our formulation to get you where you want to be! Thanks again for reaching out, and giving us a chance to help you reach your color goals! |
Still not covering grey :(The hair dye works good but it is still not covering the stubborn grey hair that is at the part. At the first wash, all I can see is the grey roots coming right back thru. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMelinda - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution, and have your hair looking its very best. Please keep your eyes out for an email from us shortly, we will be reaching out to you to make this right! |
Product Took Too Long to ArriveHi. You shipped in the 18th. mixed probably on the 15th. I just received it yesterday, on the 24th. I doubt it is any good now! I had to go out and get Clairol root touch up for my party this past Saturday,the 22nd. I am very dissapointed with this service. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMerlowe- Thank you for reaching out to us. Your order was created on the 17th and shipped the same day. Our standard processing window is 1-3 business days, and standard shipping is 4-6 business days once shipped. It does appear that your order arrived within the allotted time frame, although we are sorry to hear that it did not arrive in time for your event! We have emailed you with further information, as our Autoship service is very flexible and your processing dates can be adjusted at any time directly through your account to suit your needs. Thanks again for reaching out! |
Perfect colorBest home coloring products 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Complete coverage and shine!I think the best part of the product was no one realizes I colored my hair. It’s that close to my natural color. Thank you!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect, exceeded my expectations!Wow! My color formulator did an outstanding job finding a color that would not only remove the brassiness from my previous home dying job but would also return my hair to it's natural color. The dye also did a good job of covering the thick white hairs that have been multiplying at the crown of my head. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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LOVE IT !!!It colors all of my gray and I even do my beard!! It last longer then the store box color and I always get compliments on it. I am one happy customer!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I tried itI am impressed, it covered grey I never could with over the counter hair coloring and I’ve tried them all. My color turned out very natural too. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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GreatI love it! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Tweaked my color.This time around I used the new color that I tweaked. Whatever you did to it helped so much, I just love it, thank you very much! I'd like to learn more about how to do highlights though, that is something I'd like to try for spring/summer, so let me know, thanks! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |