67'740 Avis clients vérifiés |
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Good conceptGreat concept but didn’t work for me. Color faded 2 weeks in. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsMary- Thank you for your feedback on your color. Here at eSalon, we are always striving to improve, and ensure each and every customer is 100% satisfied with their color! We are so sorry to hear that we haven’t got it just right with your color. You are fully covered by our Color Happiness Guarantee, and one of our Color Experts has sent you an email to get this resolved for you. We appreciate you reaching out! |
Disappointed!I’m disappointed with my latest color. The roots are more red than brown and there are red tones throughout the hair. The red is more noticeable in certain lighting conditions. How can I get a true brown base like in the photos loaded in April 2018? I’d like a refund of this purchase as I continue to get sub-par results. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsAmy- We truly appreciate your feedback. Upon reviewing your account, we see that you have already worked with a color specialist to resolve this matter and help get you closer to achieving your color goals at home. Please let us know if there is anything else we can do to help! |
FadedThis is my third time using this product, however will be my last. The color faded within the first week every time even though I followed the directions to a T. I’m very very sad as this product did not damage my hair like every other one that I’ve used. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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La réponse de nos expertsJennifer- We apologize that your color faded faster than you were expecting. While this isn’t typical of our color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! We are working to adjust your next order based on your feedback. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
Ligy Golden BlondLove the color and shampoo/conditioner! I get so many compliments! I have colored my hair with over the counter permanent products for 40 years to cover gray hair but this eSalon individual color product is so much better! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Great system!Easy to use and has great results! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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I am impressed!I have red hair I have mixed over-the-counter colors for 30 years, because it can't have brown in it. YOU LISTENED!!!! I love my custom color, not brashy. I am hooked for life 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Practically Perfect in Every Way 🤗Love this color! Just tweaking the recipe with a pinch more red totally worked. Thanks!!! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Cool Dark BlondeI always colored my hair brown and it would always fade quickly because I spend a lot of time outside. The Dark Blonde is more like my natural color and I have gotten many compliments on this color choice. My products comes on schedule. I am very pleased with Esalon and their products. 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Love the colorLove the color turned out a little more brown than I wanted 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |
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Perfect!First time using eSalon. The color is perfect! Total coverage! I am very happy. And my hair is soft and shiny! 0 sur 0 personnes ont trouvé cet avis utile. Et vous ? |