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Color Set
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67'758 Verifizierte Kundenbewertungen |
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Probably one of the worst hair coloring experience I’ve had.Not very happy with the color at all. If I could attach pictures I would. I stated I would like a color that brightens up my hair, that I don’t like too dark and want to not have any black. My hair color is a medium brown and was currently a little darker than I liked, but not black. Yet After the first coloring treatment with esalon I now have jet black hair. I’m very discouraged and will not be ordering again. Plus the ease of the whole process is a mess. I would be happier with a one step situation and this was many. I’ve used many box colors before with way better outcomes. Also I did use the stain preventive and it didn’t work at all, neither did the one wipe provided. What a mess and I’m very upset! :( 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenGretchen- Thank you for your feedback! We are sorry to hear that your color turned out differently than you expected. Please keep an eye on your email. One our of color experts will be reaching out shortly to discuss your color and see how we can get this resolved for you. We appreciate you reaching out, and we look forward to speaking with you soon! |
Too dark and some residue?I order a dark brown and it was almost black. But a very nice dark brown color, I just can’t pull off such dark hair with such pale skin. Also a section of my ends had some kind of waxy residue left on it that I had to wash 3 times and rinse with acv to finally get out. That has never happened to me before. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTiffany- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Horrified at my dark locks.Under the recommendation from my friend, I was interested to try Esalon out but am horrified that I have gone from a warm rose gold to a flat dark brown, with uneven tones. Although delivery was speedy from the USA to England. I cannot say that will be recommending Esalon to my friends & family. I now have an appoint with a colourist to see if she can salvage my colour. God only knows how much this will cost to put straight. As for Esalon’s “100% guarantee or its on us”, I can’t see how to complain & judging by all the negative reviews online, I will have to put this down to a hard & expensive lesson as I should have done more research prior to ordering from Esalon. I am one of many dissatisfied customers. Do your research before joining Esalon. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenJanet- Thank you for your feedback! We are sorry to hear that your color turned out darker than you expected. The comments received here concerning your starting color do vary from what was received with your custom color profile, and your starting color indicated (particularly without a photo) is very important for formulating and your ultimate result. Our Color Happiness guarantee is something we stand behind! Please keep an eye on your email- we will be reaching out to help resolve this for you. Thank you for your time. |
It is not what i wantedWRONG COLOR HAS NO AUBURN/RED IT IS DARK DARK BROWN [email protected] 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenBecky- Thank you for reaching out! We are sorry to hear that your color formulation came out darker than you were expecting. Color Happiness Guarantee to the rescue! A color expert will be reaching out via email shortly to work with you to find a resolution and get you one step closer to reaching your perfect hair dreams. |
Expert color adviceInitially I chose a color that I thought would match my roots. The colorist suggested a lighter shade of brunette and a good thing too! The suggested shade matched my roots perfectly and blended nicely with my highlights. I found the mixed application easy to apply although it did take a little practice, this mostly because of the length of my hair and not due to the method of application needed for coverage. 12 von 13 Personen fanden diese Rezension hilfreich. Du auch? |
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Love it!Great color coverage of my gray hairs. Beautiful end results. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Nice colorJust tried my first shipment yesterday. Love the light brown. Not too much warmth. Love the shine, and my hair feels softer and healthier. 1 von 1 Personen fanden diese Rezension hilfreich. Du auch? |
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Fantastic!Best thing I ever did was switching from box dye to eSalon.....my hair has never looked so good. So with great colour and really good condition, what's not to like? Go ahead and try it....you wont be disappointed! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Awesome!I am so happy with the results of my hair color. I need a little practice doing it myself but it was easy to follow and it came out beautiful! Thank you eSalon! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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No more salons.....except eSalon!!This is such a great product exceeded only by the customer service. The flexibility in changing or adjusting your color, being in control of when it ships, the thorough step by step instructions, the quality of the product, no more appointments......I LOVE E-SALON!!! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |