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Color Set
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67'758 Verifizierte Kundenbewertungen |
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Color of PerfectionWow. After being a (happy) eSalon customer for a while, I began feeling my color wasn't quite right. This adjustment eSalon made is *brilliant.* It's incredibly natural and just what I was after. UPDATE: I went elsewhere once. Boy was that a mistake. Glad to be back to eSalon. This color is absolutely perfect again. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Not impressedI applied my haircolor step by step as directed. I even called to make sure about my application before I started. It took much longer than my normal color. I might as well have bought my usual drugstore color. I was expecting a wow change. It looks no different than it did before I colored. Dark brown. No red to it. Buy it again? Nope 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDiana - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |
Nice colourThis is a nice deep rice colour that looks lovely. The consistency is rather runny though and did drip quite a lot. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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I am Not Happy !!I am Not satisfied with this product !!! The color Did Not stay in my hair for more than a week !! Please Discontinue my orders and Refund my money now !! 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenMelanie - We apologize that your color results faded faster than you were expecting. While this isn’t typical of our Color, we may have a simple solution for you. Our Color Happiness Guarantee ensures that we get your color just right! In order to do just that, we have reached out to you via email to discuss this a bit further. We hope to work with you to provide a solution that better suits your needs. We appreciate your feedback! |
i am unable to contact this company to cancel this product or stop paymentsI had a very serious allergic reaction to this product which landed me in hospital and large areas of my hair have fallen out. The staff said the nasty greasy residue was the worst they had ever seen and had to cut my hair to get most of it off. I am unable to contact this company to stop my payments because they have NO contact details of any kind of their site so unless they want to hear from solicitors I suggest they get in touch by email asap. No reputable company has no easy to find contact details. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenLouisa - We truly appreciate your feedback. Upon reviewing your profile, we see that you have already worked with one of our Color Care Representatives to resolve your concern. Please let us know if there is anything else we can do to help! |
The color is gorgeous but not stayingMy gray comes back within a week of coloring, esp around my temple. I had better longevity from the $4 brands. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenTammy - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Please be on the lookout for an email from our color specialists to get this resolved for you right away. We truly appreciate your feedback and the opportunity for us to make it right! |
Not badColor was pretty but my hair looks greasy and it was not as soft after the treatment. I noticed that it did not color all my grey. And is fading a little faster than the Sally’s I was using. But it was my first try so I am hoping for better results from second try. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenPamela - Thank you so much for sharing your feedback. We are always striving to improve our products, and your input truly matters to us here at eSalon. We are so sorry to hear about this poor experience with our color. This is absolutely not typical of our product, and we take your feedback seriously. We want to make this right and will be reaching out to you shortly. Not to worry- you are covered by our Color Happiness Guarantee, and we will do everything in our power to resolve this for you. |
Not for meI have tried two different attempts, but the product does not cover my gray growth. My hair is now redish blond and a yellow root. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenDebbie - Thank you for reaching out to us here at eSalon! We are so sorry to hear our color did not meet your expectations. Our Color Happiness Guarantee is something we take seriously. We want to work with you to find a resolution and have your hair looking its very best. Please keep your eyes out for an email from us shortly. We will be reaching out to you to make this right! |
Follow directions and it didn't cover my grayI did like the color but unfortunately it did not cover the gray on my temples. Granted they have offered to redo my formula and send me a new kit for free. I'm hoping it works, if not I will definitely cancel the service. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKelly - We are sorry to hear that you were disappointed by the gray coverage of your recent color application. Your results are important to us, and we take our Color Happiness Guarantee seriously. Upon reviewing your profile, we see that you have already worked with one of our Color Experts to resolve your concern. Please let us know if there is anything else we can do to help! |
Ruined my hair!!!I have had healthy blue black hair for twelve years. Was looking g for higher quality product and I was wronged. Follow directions and recommendations and this CRAP turned my hair BROWN. 0 von 0 Personen fanden diese Rezension hilfreich. Du auch? |
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Antwort unserer ExpertenKatherine - We’re so sorry to hear that you were disappointed by the results of your color application. Our eSalon Color Happiness Guarantee is something we always stand behind, and we will work with you to meet your hair color goals. Please keep your eye out for an email from us for your next steps! We truly appreciate your feedback. |